What are the responsibilities and job description for the Account Manager position at MedBridge Inc.?

Job Description

Description :

Join the team shaping the future of healthcare! Medbridge is a dynamic software as a service company working with the country’s largest healthcare providers to build technology solutions helping patients get better faster, while decreasing the overall cost of care. Our Sales team is growing and looking for an enthusiastic Account Manager to join us!

We hire in the following states : AZ, CO, FL, GA, IL, IA, KS, MA, MI, MN, NC, NY, OH, OR, PA, TN, TX, UT, VA, WA, WI.

The Account Manager is responsible for driving revenue growth by managing strategic accounts, long-term client relationships, and developing key new stakeholder relationships. This role will focus on up-selling and cross-selling existing solutions as well as identifying and expanding to new use cases or new user types within our strategic Health System customer base.

The U.S. Healthcare industry is going through a transformation. Patients want access to better healthcare tools and experiences and healthcare systems are stretched beyond capacity and adapting to the new normal after the pandemic. In this role you'll be working on the teams that are being tasked with solving these problems.

Why work at Medbridge?

We are mission driven . At Medbridge, our mission is clear - we want to help everyone move well, feel well, and live well.
You’ll make an impact here. 300,000 clinicians use our products daily, impacting millions of patients. In this role, you help create experiences that impact these important leaders.
Our customers love Medbridge! We work with 9 of the top 10 Private Practice and hospital systems nationwide, and 6 of the top 10 home health organizations. have a nearly 100% client retention rate and are continuing that work in 2024 and beyond.

In this role you will :

Meet or exceed retention and expansion quotas.

Builds strategic growth plans with customers and develops and executes on annual sales account plans.

Understand the customer business environment, and identify and implement ways Medbridge can assist clients in solving its top challenges through use of our solutions.

Build and maintain executive level relationships, and guide executive stakeholders with varying needs through a decision process.

Provide a consultative approach with customers and prospects to understand organizational structure, key decision makers, procurement processes, IT systems, and document workflow.

Coordinate communication with all internal teams to prioritize activities related to strategic approaches with key organizations.

What you will need to succeed :

8 Years of Account Management Experience for SaaS solutions.

Experience selling to or working within the healthcare industry, preferably health systems.

Proven track record of successful customer engagements with VP and Executive level stakeholders.

A strong foundation for strategic and tactical selling of a solution sale.

Ability to identify new use cases and collaborate with product and strategy teams to define requirements.

Excellent presentation and negotiation skills.

Some travel required.

Our Values :

Excellence : A job worth doing is a job worth doing RIGHT.

We believe that excellence is never an accident. It’s the result of high intention, sincere effort, and intelligent execution.

We are change-makers who push the boundaries of what is possible, continually reimagining patient care.

We realize that our work impacts people’s health and demands that we hold ourselves to the highest possible standards.

We know a good thing when we see it; when exceptional talent comes our way, we hire them and help them grow.

We understand the value of time, and we give our best effort everyday because we have a day in which to give it.

Fortitude : Our goals are big. Our dedication is bigger.

We embrace ambitious and challenging projects with confidence in our ability to achieve them together.

We are courageous as we venture into the unknown.

We persevere in the face of difficulties.

We do not let perfection be the enemy of progress; we focus on taking the next best step forward.

We take ownership of our mistakes and of our successes, and we learn from both.

Service : We work for something more important than ourselves.

We care deeply about our colleagues, customers, and patients, ensuring our work at Medbridge has a lasting impact.

We take a multi-disciplinary, data-oriented approach to solving problems.

We lead with confidence and humility, embracing a servant-leadership mindset as we support and challenge one another to reach our shared goals.

We know that if we do great work, we help people live healthier lives.

Salary Range : 90k base, OTE : 125K

At Medbridge, salary ranges are assigned to a job based on 3rd party salary benchmark surveys. Individual pay within this range is informed by the candidate's skills, capabilities and experience.

We embrace diversity and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. No matter your background, your orientation, your identity expression, or whatever else makes you unique, if you want to raise the bar and join an amazing team of passionate people, then we'd love to work alongside you at Medbridge.

Take the Next Step

If you’re excited about this opportunity and think Medbridge is the right fit for your career, apply now! Our Talent Acquisition team will follow up with you shortly.

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