Administrative Assistant

At MedCare Pediatric Group, we are dedicated to providing personalized, one-on-one care that empowers children to reach their full potential. Our mission is rooted in understanding each child’s unique needs and creating tailored therapy plans to support their growth. By fostering strong partnerships with families and ensuring therapists have the resources they need, we prioritize meaningful, lasting outcomes for every child we serve.

As a Bilingual Administrative Assistant, you’ll have the opportunity to be a part of transforming the lives of children and their families. We are passionate about delivering high-quality care through evidence-based interventions and fostering a supportive, collaborative environment for our clients, families, and staff.

Administrative Assistant - Responsibilities:

• Receives and processes daily intakes and/or new referrals in the EMR system independently and accurately
• Contact caregivers/referral source to gather all information needed to process intake immediately upon receipt
• Manages front lobby, walk-ins, unlocking, and locking doors daily
• Answering phones, preparing, and handling complex communication correspondence
• Client facing front desk support and daily duties including in person and telephonic communication with the caregivers of our pediatric clients
• Manages waitlist and communicates regularly with caregivers as to status of admission
• Provide assistance with scheduling clients and communication to appropriate staff
• Coordinates with HR/Business Development to compare Referral Report to Intake status and reports information weekly
• Assists with applicant interview process as needed
• Takes initiative to continually work efficiently to ensure work tasks are kept up to date
• Routine preparation of administrative paperwork and assisting directors in various projects
• Promote good human relations with clients, caregivers, and coworkers

Administrative Assistant - Qualifications:

• Bilingual in Spanish is required
• Bachelor's degree preferred
• 2 years of experience in a medical office setting preferred
• Demonstrates strong organizational and time management abilities
• Knowledgeable in Microsoft Outlook, Word, TEAMS and Excel programs
• Be able to read, write, and comprehend English

Administrative Assistant – Benefits and Schedule

• Full Time Schedule: Monday-Friday 8:30pm-5:00pm
• One-on-one Patient Care in a Collaborative Environment
• Mentorship Program and Growth Opportunities
• Care Coach Available for personal and professional growth