Fleet Master Technician

The function of the Fleet Master Technician is to diagnose vehicle problems, repair vehicles to ensure adequate vehicles availability for operations and all joint ventures to meet daily operational needs and to ensure good customer service and relations with our clients.

Preventative Maintenance

1. Coordinates preventative maintenance on all vehicles and uploads into Operative IQ.

2. Oversees preventative maintenance schedule, monitors vehicle usage and coordinates repair and maintenance of vehicles in Operative IQ.

3. Maintains master list of all vehicle data and maintenance records in Operative IQ.

4. Ability to work under tight deadlines and prioritize tasks.

Maintenance

5. Performs major overhauls of engines and repairs most difficult and complex equipment problems (e.g., pistons, crank shafts, medium/heavy duty automatic transmissions) within manufacturer specific timelines.

6. Diagnose electronic engine control systems (e.g., engine control modules, anti-lock brake systems, medium/heavy duty automatic transmission engine control modules).

7. Troubleshoot and repair/replace engine electronic sensors within manufacturer specific timelines.

8. Repair, rebuild and/or replace minor & major parts (e.g., alternators, water or fuel pumps, brake systems, suspension) within manufacturer specific timelines.

9. Coordinates statewide fleet operations and service program.

10. Coordinates or completes emergency / unscheduled repairs.

12. Diagnosis and repair vehicles mechanical problems as they occur. Document all vehicle repairs in Operative IQ.

16. Must have movable toolbox and hand tools commensurate with stated knowledge, skills, and abilities.

17. Ability to troubleshoot mechanical problems.

18. Maintains solid technical knowledge of all MedCare vehicles. This includes engines, electrical control systems, and the retrofitting that is needed for these vehicles.

19. Responsible for ordering all parts and maintaining adequate stock levels in Fleet parts room.

20. Responsible for video monitoring installations and troubleshooting.

Maintains and Enhances Skills

• Possesses sufficient job skills and knowledge to perform the job in a competent manner.
• Demonstrates the essential skills and knowledge in day-to-day situations. Is a continual learner, adds to knowledge and skills as job requirements evolve.
• Comprehensive knowledge of motor vehicle maintenance.
• Knowledge of the use of power and hand tools related to motor vehicle service and repair.

Decision and Recommendation Quality

• Gathers information and others’ input to allow a thorough assessment of risks and benefits of alternative approaches in decision-making and recommendations.
• Considers lessons learned from experience, differing needs, and the impact of the decision on others.
• Stays focused on objectives and considers both the short-term and longer-term impact of decisions and keeps objectives in mind throughout the process.

Working Conditions

Work is generally performed in a normal operations environment with moderate exposure to health or accident hazards. Requires that work be performed indoors and outdoors in variable weather conditions.

• High school diploma or equivalent required.
• Valid Driver's License
• ASE Certifications related to vehicle maintenance required or can be obtained within 6 months of employment.
• Five years’ related experience preferred.
• Excellent written and verbal communication skills.
• Ability to multi-task and handle multiple projects at one time.
• Ability to work well with all levels of staff.
• Ability to work in an unstructured, non-routine environment.
• Ability to work independently with minimal direction.
• Good planning and organizational skills.
• Excellent computer skills.
• Thorough knowledge of Microsoft Office.
• Problem solving skills and ability to exercise independent judgment and seek guidance when appropriate.
• Demonstrates excellence in leadership ability.
• Effective interpersonal and communication skills.
• Computer knowledge to include but not limited to Microsoft Word, PowerPoint & Excel.
• Assertive, highly motivated, and able to work with considerable independence.
• Ability to develop effective working relationships with others and to influence others.
• Must maintain an acceptable driving record per MedCare’s insurance carrier.
• Must Maintain Emergency Vehicle Operators Course Certification.