What are the responsibilities and job description for the CARE COORDINATOR position at MedCentris?
Definition and Role
Provides for the delivery of patient care, works collaboratively and under the direct supervision of a licensed nurse/provider; communicates effectively with coworkers, patients, family and visitors; provides a safe environment for patients; assists patients in obtaining optimal functioning considering their individual capabilities; performs all functions as delegated by the Advanced Healing Project Specialist; and keeps nursing personnel informed and adheres to the policies and procedures of MedCentris
Job Responsibilities and Duties
- Promote /exemplify Company mission, vision, and values at all times.
- Receive all intake information and enters the appropriate information in the computer.
- Contacts all appropriate staff with day to day changes
- Creates, schedules, and maintains patient schedules in accordance with staff and provider schedules
- Orders all necessary home visit supplies, capturing supply usage, keeps supplies ready by developing an inventory system.
- Contact patients to verify correct contact information and verifies scheduled home visit
- Communicate with business development team, discharge planners, and facility contacts to receive new and returning patients in a timely manner.
- Comply with all areas of MedCentris Compliance Program and HIPAA regulations.
- Assist in the maintenance of case management notes while maintaining the confidentiality of patient records.
- Reports to work on time and scheduled and completes work within designated times as directed
- Adheres to dress code and wears identification while on duty
- Represents MedCentris in a positive and professional manner
- Responds quickly and appropriately to supervisors request and carry out assignments with little need for direction
- Able to identify and is alert to changing conditions with patients and follow through appropriately
- Faxing, DME orders, calls & all administrative support tasks
- Assists with appointment confirmation, patient status reports, patient satisfaction reporting, patient disposition management and wound status updates
- Care Coordination with home health agencies
- Provide effective communication to clients, their families, team members, and other health care professionals.
- Demonstrate commitment and professional growth by participating in in-service programs and maintaining/improving competency.
- Collect, analyze, and record relevant patient health data.
- Develop patient care plans.
- EMR documentation
- Other duties as assigned
Qualifications
- One-year experience in a medical office or health care setting preferred.
- Certification as a CNA, CMA preferred.
- Ability to communicate verbally and in writing effectively.
- Demonstrates proven decision-making skills.
- Must read, write, and comprehend English
- High School Diploma or equivalent required
Physical Requirements
- Mobility and Lifting: Frequent sitting for extended periods of time; frequent standing; frequent lifting up to 25 pounds.
- Visual: Constant ability to read information, including close up; constant ability to use a computer screen; frequent use of good overall vision, including color perception.
- Dexterity: Constant eye and hand coordination and manual dexterity to write, operate a computer keyboard and finely manipulate small objects.
- Emotional/Psychological: Constant ability to make decisions and concentrate.
