What are the responsibilities and job description for the Medical Appointment Scheduler position at Medcillary?
Remote - US Residents Only
Are you an organized and detail-oriented professional with a passion for patient care? Join our team as a Medical Appointment Scheduler and play a vital role in ensuring a seamless healthcare experience for our patients!
Responsibilities :
- Schedule new and established patient appointments based on physician guidelines.
- Answer phone calls promptly and assist with patient inquiries.
- Request and obtain necessary medical documents
- Communicate effectively with medical assistants and front office staff to ensure clinic flow.
- Accurately enter and update patient demographics, pharmacy, and insurance details.
- Manage referrals in accordance with company policies.
- Provide excellent customer service through phone, email, and web inquiries.
- Troubleshoot scheduling conflicts and direct patients to the appropriate department.
What Were Looking For :
Why Join Us?