DevOps Engineer Intern

About MSF USA | Doctors Without Borders

Doctors Without Borders / Médecins Sans Frontières (MSF) is an independent international organization that provides medical care to the people who need it most. The organization cares for people affected by conflict, disease outbreaks, disasters, and social exclusion in more than 70 countries. MSF offers medical humanitarian assistance solely based on need, regardless of race, ethnicity, religion, or politics. Our international project teams include medical, logistical, and administrative staff, most of them hired locally and working with their own communities. Our actions are guided by medical ethics and the principles of independence, impartiality, and neutrality. We also bear witness and speak out about the experiences of our colleagues and patients.

MSF USA is one of 24 sections supporting the global movement, primarily through staff recruitment, fundraising, advocacy, and communications. We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF's social mission.

Role Overview

At MSF-USA, we are building a novel, modern engineering department dedicated to advancing humanitarian technology practices forward through innovation and building great products.

The DevOps Engineer Intern will play a key role in supporting the development and maintenance of MSF-USA's technology infrastructure as part of the Systems Department. This position offers a unique opportunity to gain hands-on experience in designing, implementing, and optimizing scalable systems that drive humanitarian operations. Ideal candidates are passionate about leveraging technology for social impact, eager to learn, and excited to contribute to meaningful projects that directly support MSF's mission.

Department Accountabilities

Infrastructure, Sustainability and Maintenance

Analyze the current system architecture to identify areas for improvement in sustainability and maintainability. Refactor existing codebase to enhance performance, reduce technical debt, and improve readability. Demonstrate strong communication on end-to-end program development to technical and non-technical stakeholders.

Information Security

Define and champion secure coding practices throughout the organization and be accountable for secure application development.

Support MSF Movement

Collaborate with cross-functional teams to address and resolve technical issues promptly. Support technology operations on behalf of the movement in the US home society. Share expertise with the rest of the movement by participating in Communities of Practice and other collaborating initiatives.

Define and maintain the project management standards for MSF and introduce economies of repetition in the execution of projects. Source of documentation, guidance, and metrics on project management and execution.

Application Management

Provide governance designed to ensure applications run at peak performance and as efficiently as possible, from the end-user experience to integrations. Implement and support new features as needed. Ensure access administration and support end-users.

Behavioral Competencies

THOUGHT : How MSF USA staff understand the organization, manage complexity, and contribute by creating new and different.

People Focus

Builds strong relationships and delivers solutions geared to aiding others.

Manages Complexity

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.

Global Perspective

Takes a broad view when approaching issues using a global lens. Shows global thinking at work; adjusts organizational practices to meet different regions or countries' unique needs. Use a broad perspective when addressing issues and challenges.

Cultivate Innovation

Creates new and better ways for the organization to be successful. Approaches professional work in unique or innovative ways. Offers original ideas. Appreciates others' creative ideas and solutions and provides helpful input to enhance them.

Strategic Mindset

Sees ahead to future possibilities and translates them into breakthrough strategies.

RESULTS : MSF USA staff achieve results by cultivating a forward-thinking environment that produces solutions for changing stakeholder needs.

Drives Results

Consistently achieves results, even under challenging circumstances. Regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals / initiatives in a timely way.

Ensures Accountability

Holds self and others accountable to meet commitments.

PEOPLE : MSF USA staff understand their impact on others through collaboration and inclusion of different perspectives to achieve common goals.

Collaborates

Build partnerships and works collaboratively with others to meet shared objectives. Readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.

Communicates Effectively

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information concisely and professionally when speaking or writing.

Values Differences

Recognizes the value that different perspectives and cultures bring to an organization. Confronts stereotyping and offensive comments promptly. Consistently behaves with great sensitivity toward differences in cultural norms, expectations, and communication methods.

Builds Effective Teams

Build strong identity teams applying diverse skills and perspectives to achieve common goals.

Manage Conflicts

Manage conflict situations effectively, with a minimum of noise.

Build Networks

Effectively builds formal and informal relationship networks inside and outside the organization.

Drives Vision and Purpose

Paints a compelling picture of the vision and strategy that motivates others to action.

SELF : MSF USA staff demonstrate self-awareness by having an open mindset and continuously seeking opportunities to gain experience, grow, and improve.

Instills Trust

Gains the confidence and trust of others through honesty, integrity, and authenticity. Model honesty and authenticity and encourage others to be upfront with one another. Demonstrates reliability and places a strong emphasis on the team meeting its commitments. Fairly represents others' positions.

Manages Ambiguity

Operate effectively, even when things are uncertain, or the way forward is unclear. Responds effectively to unclear situations, seeks to resolve ambiguity, and makes progress. Seeks guidance on how to adapt to changes and responds with appropriate composure and effectiveness.

Situational Adaptability

Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considering the needs of clients, constituents, and the organization, shifts priorities appropriately.

Being Resilient

Rebounds from setbacks and adversity when facing demanding situations.

Technical Competencies

Plans and Aligns

Planning and prioritizing work to meet commitments aligned with MSF-USA goals.

Financial Acumen

Interprets and applies to understanding key financial indicators to make better business decisions.

Tech Savvy

Anticipating and adopting innovations in organizational digital and technology applications.

Data Collection and Analysis

The ability and skill to determine and analyze trends from data collected to assist in compiling reports that will help in decision-making.

Project Management Skills

The ability to plan and manage small project assignments within desired cost, time and quality parameters.

Presentation and Written Communication Skills

Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considering the needs of clients, constituents, and the organization, shifts priorities appropriately.

Organizational Insight

Applying knowledge of MSF-USA and industry to advance the organization's goals.

Supervisory Responsibility

None.

Desired Qualifications & Experience

• 2 years of infrastructure engineering or software engineering experience.

School, Work Experience, or Self-Learn is acceptable (GitHub, GitLab, or other version control system on resume is suggested)

Core Technical Skills :

Basic understanding of server operating systems (e.g., Linux / Unix, Windows Server) and their command-line tools. Basic Bash experience is required.

Familiarity with the concept of Infrastructure as Code (IaC) and its benefits

Understanding of at least one programming or scripting language (e.g., Python, JavaScript, Go, etc.)

Travel Requirements

None.

Compensation

20.00 / hr

MSF-USA is dedicated to creating a diverse, impartial, and inclusive workforce. We are an equal opportunity employer and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences as per applicable laws. We also provide reasonable accommodation for disabilities or religious beliefs and practices. We encourage individuals from underrepresented communities in the Humanitarian Aid sector to apply.

If you have a disability and require accommodations to use our website to apply for a position, please contact Human Resources at employment.msfusa@newyork.msf.org. We consider reasonable accommodation requests on a case-by-case basis.

Salary : $20