What are the responsibilities and job description for the Front Office Assistant position at MedExpress?
Description
Position at MedExpress
Job Summary
Having energized and friendly Front Office Assistants is essential to delivering quality care and creating success in our centers. As a Front Office Assistant, you will be responsible for greeting patients, activating patient files, and providing support to medical staff. If you're a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we'd love for you to join our team!
This role is patient-facing and requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Hours may vary based on location, patient volume, and business needs.
Our teams utilize a collaborative working model to build connections across our centers and communities. The primary center for this position is Lancaster, though you may also operate in other local work sites on an as needed basis.
Required Qualifications :
- High School Diploma or equivalency (GED)
- 1 year(s) of customer service OR experience in a medical office setting
- Experience with basic computer software and the ability to learn electronic medical records
Preferred Qualifications :
Primary Responsibilities :