What are the responsibilities and job description for the Cenex Convenient Store Customer Service Representative / Part-time in Medford, WI position at Medford Cooperative?
TITLE: Cashier/CSR – Phillips Cenex – Part-Time
LOCATION: Phillips WI
HOURS: Flexible hours
Reports To: C-Store Manager
Position Summary: As a CSR, your primary responsibility is to provide excellent Customer Service, beyond our customers’ expectations. First and foremost, you must satisfy the needs of the customer. The CSR works under the primary supervision of the C-Store Manager in a fast-paced environment.
Principal Duties:
- Greet all customers with a friendly attitude and serve our customers in a friendly, efficient manner
- Promote positive culture and ensure effective communication
- Actively engages in cross-selling other products to customers to satisfy the customers’ needs and obtain our internal goals.
- Operate a cash register/credit card terminal and accurately count/handle money transactions.
- Assists customers with questions, locating various products, resolving complaints, or providing information.
- Properly verify the age of customers purchasing age-restricted products.
- Perform duties related to opening and closing the store for business.
- Duties may include securing all cash and credit cards and operating the security system.
- Prepare routine daily shift reports.
- Perform stocking duties within the station as well as in the cooler.
- Perform indoor/outdoor housekeeping and maintenance duties to include, but not limited to shoveling snow, sweeping/mopping, emptying trash and general cleaning of restrooms/shower and lounge areas (where applicable).
- Reports to work at the assigned/scheduled time.
- Performs other duties as required by the CSM or other members of Management.
Education and Experience:
- HS Diploma or equivalent preferred
Skills and Abilities Required:
- Must be able to obtain a server’s license to sell age-restricted products as soon as possible.
- Must be patient and helpful to exceed the customer’s expectations.
- Ability to operate available equipment, such as cash registers, calculators, or scanners.
- Basic mathematical skills, as needed to make change and give refunds.
- Must be able to follow verbal and written directions in regard to paperwork and daily reporting.
- Knowledgeable about company’s products and services, and customer-related policies.
- Must be able to lift a minimum of ten (10) pounds frequently and up to fifty (50) pounds occasionally.
- Must be able to bend, stoop, squat, stand, reach, pull and lift overhead.
- Must be 18 years or older.
WORKING CONDITIONS
- Schedule includes weekends and holidays, flexibility is essential.
- Smoke-free environment.
- This position is primarily indoors but at times may be exposed to heat/cool outdoor temperatures as well as when entering coolers.
- Fast-paced environment requiring standing during your entire shift.
EQUAL OPPORTUNITY EMPLOYER
Job Type: Part-time
Pay: $13.00 - $16.00 per hour
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $13 - $16
