Cake Decorator (Part-Time)

POSITION SUMMARY: The Cake Decorator is responsible for decorating cakes, cupcakes and cookies, most importantly establishing and maintaining customer relations. This position is part of our bakery team, who is responsible for answering general bakery phone calls and customer questions as well as helping customer’s select their bakery items. All duties will be performed in a manner that will help achieve the Medford Cooperative’s mission and goals.

PRIMARY RESPONSIBILITIES

• The Cake Decorate will greet all customers with a friendly attitude and serve our customers in a friendly, efficient manner.
• Promote positive culture and ensure effective communication
• Decorates cakes, cupcakes, and message cookies, utilizing various piping skills (for example, lines, letters, figures, and flowers) and using icing bags, cutters, frostings, and miscellaneous hand tools.
• Maintains the bakery area in accordance with company policies and procedures by arranging and organizing merchandise/supplies, identifying shrink and damages, and ensuring a safe work environment.
• Maintains merchandise presentation in the bakery area by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up, cleaning, and organizing product displays, signing and pricing merchandise appropriately.
• Provides customer service by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, and promoting products and services, while maintaining a safe shopping environment.
• Receives and stocks merchandise/supplies from distribution centers and suppliers and organizes and maintains the bakery area by following company procedures, utilizing equipment appropriately, merchandising, and completing and retaining required paperwork, logs, and other documentation.
• Prepares bakery department merchandise based on daily production needs by decorating and properly wrapping, dating, labeling, and storing merchandise.
• Follows company policies and procedures for preparing, handling, packaging, labeling, and storing food, operating and sanitizing food-related equipment, stocking and displaying/merchandising food products, and maintaining and cleaning the bakery department.
• Reports to work at the assigned/scheduled time and may be required to fill in as needed in other customer facing role.
• Performs other duties as required by the Management.

Education and Experience:

• Previous experience in retail preferred but not required.

Skills and Abilities Required:

• Ability to operate bakery equipment.
• Must be able to follow verbal and written directions.
• Knowledgeable about company’s products and services, and customer-related policies.
• Must be able to lift a minimum of ten (10) pounds frequently and up to twenty-five (25) pounds occasionally.
• Must be patient and helpful to exceed the customer’s expectations.

Working Conditions:

• Must be able to work a variety of shifts including weekends.
• Prolonged periods standing.
• Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
• Works in areas requiring exposure to varying temperatures, extreme heat or cold.
• Ability to perform repetitive movements over long periods of time.
• Smoke free environment

EQUAL OPPORTUNITY EMPLOYER

Job Type: Part-time

Pay: $9.50 - $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Compensation Package:

• Hourly pay

Work Location: In person

Salary : $10 - $17