What are the responsibilities and job description for the MA/ LPN/Counselor position at Medi-Weightloss?
Medi-Weightloss
Position: LPN/Counselor
Location: Tampa, FL
Full-Time 30 Hours per week Tuesday-Saturday
Position Overview
Candidate must be passionate about helping others, dependable, and interested in professional growth and development. Ideal candidate possess a background in nursing, nutrition, and/or exercise science. This position is currently part time with the opportunity to grow into a full time position.
Primary responsibilities include patient consultations on nutrition and exercise. The candidate must possess knowledge of nutrition and demonstrate the ability to coach others on lifestyle changes and behavior modification.
Administrative Duties:
- Use a multi-line phone system to answer and appropriately route all incoming calls.
- Conducts follow up calls to patients to discuss the patient's progress and address any concerns
- Refers non-routine, sensitive and/or complex requests for information and other inquiries or complaints to the appropriate staff member.
- Ensure that each patient receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every patient, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
- Assist with daily monitoring of inventory levels of all clinical and office supplies
- Trains additional staff on daily procedures when requested by the office manager and/or physician Participates in clinic marketing efforts and provides ongoing support to promote clinic profitability and success
Clinical Duties
- Obtains patient's vitals Prepares laboratory order forms Obtains patient laboratory results
- Assists physician or mid-level practitioner with patient referrals to other healthcare professionals Documents patient progress notes in the patient chart and/or EMR
- Conducts consultations as delegated by supervising physician with patients regarding the program
- Performs other clinical duties as required Conducts follow up calls to patients to discuss the patient's progress and address any concerns
Other Skills/Abilities
- Motivational counseling/advising skills
- Must be able to multi-task, apply critical thinking skills, and provide highest level of customer service at all levels of the operation
- Interpersonal / human relations skills
- Must demonstrate excellent communication skills both oral and written
- Ability to maintain confidentiality
- Ability to work with as part of the clinic team and corporate structure
