Regional Manager

Job description

Do you have a passion for health and wellness? Do you love helping people reach their goals, both personally and professionally? Are you currently living a healthy lifestyle yourself?

If you answered yes to those three questions, we would love to discuss an opportunity to join our team at Medi-Weightloss here in North Carolina!

If you haven’t heard of us, we’re the largest medically supervised weight loss program in the United States and our goal is to help people live long and healthy lives. The obesity epidemic is only getting worse and the demand for what we offer is increasing daily. Because of that, we continue to look for talented candidates that are looking to build their career in the health and wellness field. Our franchise is growing quickly and we are looking for staff members to grow with us.

We are seeking driven, self-motivated candidates with a dynamic personality who require minimal supervision. Candidates must be passionate about helping others, dependable, hardworking, and hold an outstanding work ethic.

The ideal candidates must personally live a healthy and fit lifestyle, have basic to advanced nutrition and exercise knowledge, as well as experience in clinic management.

About the Role

We see this individual as someone who is proficient in ALL aspects of our company. These roles include, but are not limited to: front desk/reception, medical assisting, nutritional counseling, clinic management, lead management, insurance benefit verification and claim submission.

This individual will oversee the implementation and administration of all policies and procedures of the clinic including: clinical, financial, operational, personnel, and administrative. The environment is fast-paced and the position is multi-faceted. You must be able to provide the highest level of customer service at all levels of the operation while meeting or exceeding clinic sales and goals as set by the company. It is imperative that this individual be detail oriented, bring new ideas on how to improve efficiency and overall production, and constantly have a willingness to help anywhere and everywhere needed by our 6 locations.

Essential Job Functions

Managerial:

• Strong interpersonal skills with the ability to effectively communicate both over the phone and face-to-face.
• Maintain operation standards according to the company’s defined KPI (Key Performance Indicators) benchmarks.
• Coach staff on performance and professional development holding all employees to the highest standards of operational excellence.
• Utilizing a “hands on“ approach in upholding company policies and standards regarding clinic operations, cleanliness and staff duties.
• Pay close attention to detail, be well organized, be able to multitask, prioritize responsibilities and have the flexibility to work a variety of roles to ensure the job is done in a timely manner.
• Identifies any issues or problems regarding clinical/operational policies, service levels rendered or personnel; develop and implement any appropriate corrections, adjustments and solutions
• Always thinking on a “Proactive” vs “Reactive” level
• Be able to travel to all 6 locations

Administrative:

• General Office responsibilities: Executes daily Opening / Closing procedures, collection & data entry of patient registration paperwork, Patient scheduling, knowledge of verification of benefits, EMR reports, cash handling, product sales, product inventory, and banking.
• Telephone handling: Using the company approved telephone script, schedule appointments and communicate with patients.
• Consultation: through individual consultations, present the company services and onboard new patients daily.
• Conducts follow up calls to patients to discuss the patient’s progress and address any missed appointments.
• Insurance verification, mapping and claim submission.

Clinical:

• Obtains patient's vitals, EKG, injection administration, Phlebotomy and IV Therapy (phlebotomy & IV Therapy experience not required; training is available within our organization)
• Counsel patients on their progress and diet during weekly visits
• Documents patient progress notes in the patient chart and/or EMR
• Performs other clinical duties as required

Position: Full-time (40 hours/week)

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Schedule:

• Monday - Friday

Supplemental pay types:

• Bonus pay

Experience:

• Office Management: 2 years (Preferred)

Education:

• Bachelors (Preferred)

Ability to Commute/Relocate: