What are the responsibilities and job description for the Front Desk Assistant position at Media Frame INC?
We are seeking a professional, friendly, and reliable Front Desk Assistant to join our team in Rochester, NY. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to multitask in a fast-paced office environment. As the first point of contact for visitors, clients, and employees, the Front Desk Assistant plays a critical role in providing exceptional customer service and maintaining the smooth operation of the office.
Key Responsibilities:
- Greet and direct visitors, clients, and employees with professionalism and a positive attitude
- Answer phone calls, direct inquiries to the appropriate personnel, and provide general information
- Handle incoming and outgoing mail and packages
- Assist with scheduling appointments and maintaining office calendars
- Maintain office supplies and order replacements when necessary
- Support administrative tasks such as filing, data entry, and document preparation
- Ensure the front desk area is tidy and organized at all times
- Assist with coordinating office meetings and events
- Perform other duties as assigned by management
Requirements:
- High school diploma or equivalent (Associate’s degree preferred)
- Previous front desk, customer service, or administrative experience is a plus
- Strong communication skills, both written and verbal
- Ability to multitask and prioritize in a fast-paced environment
- Excellent organizational skills and attention to detail
- Professional demeanor and ability to maintain confidentiality
- Ability to work independently and as part of a team
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Opportunities for professional development and career advancement
- Positive and supportive work environment
Job Type: Full-time
Pay: $19.60 - $21.50 per hour
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $20 - $22
