What are the responsibilities and job description for the Senior Client Partner position at Media Radar?
MediaRadar is a fiercely innovative company that's transforming ad sales for online and print publishers. Best-in-class, industry-leading technology that helps ad sales teams make more money. And with the recent combination with Vivvix, we're broadening our reach into strategy and marketing groups and covering a multitude of advertising intelligence use cases. All the while our clients enjoy the unmatched quality and award-winning customer service that helps them identify sales opportunities, create bulletproof pitches, and get the most from every sale.
Join our team in the New York City office as a Senior Client Partner, where you will play a crucial role in overseeing the end-to-end health and growth of an assigned book of business. The ideal candidate will lead Fortune 50 Enterprise level customers with a 5M book of business.
What You'll Do : Account Management :
- Manage account health and drive broader solution adoption across the organization. Map account penetration and mobilize sales and customer success to drive awareness and adoption.
- Rally internal Customer Success and Customer Support teams to swiftly address and resolve customer issues.
- Partner with the Finance and Revenue Operations to ensure accurate invoicing and timely payment.
- Partner with the Sales team to ensure successful new client onboarding / hand-off and identify and refer cross-selling opportunities within your existing book of business.
- Influence our product roadmap by sharing client feedback with our Commercial leaders and Product teams.
Retention and Growth :
Industry Insights and Awareness :
Requirements
What You Have Already Done
While we have outlined certain minimum requirements for this role, please don't let that deter you if you feel you can excel in this position. We understand that diverse experiences and backgrounds can bring fresh perspectives to our team, and we welcome applications from individuals who may not check off all the boxes.
Benefits
In addition to career progression, training and development, and an excellent work / life balance, future Radarians can expect a great benefits package that includes :
At MediaRadar, employees are encouraged to work hard, have fun and develop strong relationships with their peers. We are committed to creating a diverse, inclusive, and welcoming environment for all employees, living our core values every day. Our inclusive culture promotes respect, equality, and opportunity at every level, reflecting our value of being Teammates and working together harmoniously. We Listen to the diverse voices within our team, fostering curiosity and an environment where everyone's opinions matter. We are proud to be an equal opportunity employer.
This is a full-time exempt role with a base salary range of $135,000-$160,000, plus benefits. A final compensation offer will ultimately be based on the candidate's location, skill level and experience, and the Company's pay equity.
Salary : $135,000 - $160,000