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Customer Service Representative

Media Riders Inc.
Rapids, IA Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 5/14/2025

THIS JOB IS REMOTE IN WITHIN THE STATE OF IOWA

MUST LIVE IN IOWA!

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities :

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications :

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

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