What are the responsibilities and job description for the Advertising and Customer Service Representative Job at Media Sales Plus in Amher position at Media Sales Plus?
Job Description
Job Description
If you're enthusiastic about teamwork and you thrive in a customer-focused role, we are eager to consider your resume. We look forward to connecting with you soon and scheduling an interview at your earliest convenience!
Responsibilities Include :
- Responding to incoming calls and emails.
- Assist with processing advertising orders and notices.
- Proofread all work and reply to customers in a timely fashion.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts.
- Adhere to various guidelines, deadlines, and workflow processes.
- Provide a great customer experience by addressing all the customer's needs in a courteous and friendly manner.
- Become a subject matter expert (SME) on all things print and digital.
Desirable Skills :
Ideal candidates demonstrate patience and empathy, effectively communicate both internally and externally, and can easily prioritize and complete work accurately while consistently meeting deadlines. We rely on our team to engage with our valued customers in a professional manner, proactively addressing their questions and concerns with a helpful and friendly approach.
We Offer :
Job Type : Full-time
We offer growth opportunities and support promoting from within.
During the initial 90 days of employment, our new employees will train and work in office for this time period with floor support. Following this, each employee will be evaluated for potential hybrid deployment. Upon approval for hybrid scheduling, the workdays will include both remote and in-office days.
We look forward to connecting with you soon!
Company Description
As a full-service media sales and support company, we serve some of North America's largest media companies. We are also open seven days a week, which allows you to take on shifts around your busy schedule. We foster a supportive team atmosphere and offer opportunities for professional growth.
Company Description
As a full-service media sales and support company, we serve some of North America's largest media companies. We are also open seven days a week, which allows you to take on shifts around your busy schedule. We foster a supportive team atmosphere and offer opportunities for professional growth.
Salary : $16 - $16
