Brand and Product Strategist

Job Description

Serve as a marketing executional product owner, supporting lead product owners with directing the delivery of holistic marketing campaigns from market strategy development to implementation to engage the member / prospect, achieve business goals, and increase share among members. Translate the business and product strategy into actionable and effective features / campaigns and user stories / campaign briefs to leverage member insights, cross-channel strategy, and intelligent targeting. Support cross-functional relationships and expertise in the Navy Federal brand and product portfolio. Assist portfolio subject matter expert (Chief Product Owner) and other marketing product owners within various value streams to anticipate, prioritize and plan campaign strategy across paid, owned, and earned channels. Apply internal and external marketing insights, data-driven strategy, and enterprise goals to guide and evolve both campaigns and initiatives to drive results. Works on assignments requiring considerable judgment and initiative.

Responsibilities

• Serve as marketing campaign executional product owner within scrum teams, supporting lead product owner in translating vision and directing execution of holistic marketing strategy to ensure engaging messaging and creative assets for integrated campaigns, prospecting campaigns, engagement campaigns, and product launches
• Support the business, Chief Product Owner, lead Product Owner, and marketing leaders to identify opportunities to drive product adoption, engagement, retention, and cross-sell / up-sell / referral behavior in all paid, owned, and earned channels based on performance; continually prioritize initiatives
• Support cross-functional leads in strategizing on the implementation of a wide range of data-driven marketing initiatives including member insights, audience selection, trigger qualification, suppressions, and segmentation
• Assist lead Product Owners with the ownership and development of campaign briefs / user stories and contribute to data requirement briefs to execute a range of marketing campaigns through owned channels (such as email, push, and in-app messaging) and paid media (such as national and local broadcast, radio, display ads, online video, and search); collaborate with other marketing channel partners to drive desired business outcomes
• Contribute to the planning of the product marketing roadmap(s) by supporting the strategy around campaign execution and testing
• May act as product owner within marketing scrum teams; assist scrum masters and lead product owners with identifying and prioritizing the backlogs, refinement, and sprint planning to ensure alignment with product roadmaps and business unit stakeholder goals
• Shape acceptance criteria and marketing output standards with full scrum team to determine when marketing product or service meets the definition of done / ready with appropriate stakeholders within organization
• Support business-critical processes such as compliance review, marketing metrics, project management systems, agile processes, and stakeholder approvals
• Basic knowledge of Navy Federal's brand, products and services, research and competitive trends, in addition to member insights, to support marketing forecasting, third party vendors and opportunities that drive business goals
• Assist the lead product owners with evaluating and reporting on campaign performance, test results / learnings, and data insights to the product marketing group, business units, cross-functional partners, and all levels of leadership
• Assist in delivering compelling and effective communications / presentations to departmental and executive management, as well as socialization into all marketing activities
• Support the collaboration with the Chief Product Owner and lead Product Owner to manage advertising agency relationship, briefings and development and evaluation of media plans and paid media creative to ensure integrated strategies and campaigns are executed, optimized and delivering against business goals
• Collaborate and communicate with key corporate stakeholders, including Business Units as appropriate, with education on marketing concepts, process and tools, media constraints, and opportunities
• Contribute as needed to ad hoc initiatives which require expertise on campaigns and lifecycle management

Requirements

Benefits

Fulltime Hourly Employees are eligible for :

Free Health Insurance

Free Dental Insurance

Free Life Insurance

Vision Insurance

Short-term disability Insurance

401k

Paid Time Off

Paid Holidays