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Audio-Visual Service Technician Job at Productive in Richmond

Mediabistro
Richmond, VA Full Time
POSTED ON 2/28/2025
AVAILABLE BEFORE 5/21/2025

Job Description

Job Description

Benefits :
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
  • Position Overview

    We are seeking a skilled and dedicated Audio-Visual Service Technician to join our team. The ideal candidate will be responsible for diagnosing, repairing, and maintaining integrated Audio-Visual equipment and systems. This role requires strong technical abilities, attention to detail, and a commitment to providing exceptional service to our clients.

    Primary Job Responsibilities

    • Perform routine preventative maintenance and repair integrated audio-visual equipment and systems to ensure optimal performance.
    • Diagnose issues using audio, video, and network test equipment.
    • Collaborate with team members to troubleshoot complex problems and implement effective solutions.
    • Maintain accurate records of service performed, parts used, and customer interactions.
    • Communicate effectively with clients regarding service needs, repairs, and maintenance schedules.
    • Ensure compliance with safety regulations and company policies during all service operations.
    • Stay updated on industry trends and advancements in technology to enhance service delivery.
    • All other duties as assigned
    • Knowledge, Skills & Abilities

    • Proven audio-visual integration or service experience.
    • Proficiency using audio, video, and network diagnostic tools.
    • Knowledge of Crestron, QSC and other audio-visual software (ex. QSC, Reflect, Crestron XIO, Crestron Toolbox)
    • Strong problem-solving skills with the ability to work independently or as part of a team.
    • Excellent communication skills to interact professionally with clients and colleagues.
    • Attention to detail and commitment to delivering high-quality service.
    • Ability to lift heavy equipment as needed and perform physical tasks associated with the role.
    • CTS certification preferred.
    • High school diploma or GED required.
    • A valid drivers license with a responsible driving record.

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