COMMUNICATIONS DISPATCHER I

Salary :

51,740.00 - $62,920.00 AnnuallyLocation :

Fresno County, CAJob Type :

PermanentJob Number :

25-0042Department :

SheriffOpening Date :

02 / 18 / 2025Closing Date :

3 / 3 / 2025 4 : 00 PM Pacific

Position DescriptionAPPLICATIONS MUST BE SUBMITTED ONLINE ONLY

• TYPING CERTIFICATE REQUIRED
• PLEASE REVIEW REQUIRED APPLICATION MATERIALS

County of Fresno Sheriff-Coroner-Public Administrator's Office

seeks enthusiastic and motivated individuals with exceptional communication skills interested in a public safety career as a

Communications Dispatcher I .

Communications Dispatcher I,

utilized in the communication center of the

County of

Fresno Sheriff-Coroner-Public Administrator's Office,

is primarily oriented to receiving and responding to emergency calls by telephone or radio; keying data such as name, address and nature of the emergency into a computer; dispatching law enforcement personnel; referring call or caller according to policy and procedure; and monitoring the location and activity of field units at all times.

Incumbents must be available to perform shift work in a twenty-four (24) hour, seven (7) day per week operation. APPLICANTS MUST BE WILLING TO WORK OVERTIME IF NECESSARY AND SHIFTS AS ASSIGNED INCLUDING NIGHTS, WEEKENDS AND HOLIDAYS.

As a condition of employment candidates must undergo and pass a thorough and detailed personal background investigation, medical, and polygraph or

Computer Voice Stress Analysis

examination. These investigations include employment and credit histories, arrest / criminal records, drug / alcohol use, and personal conduct. This list is neither inclusive nor exclusive; other relevant areas may be investigated and verified. Background materials for failed candidates are retained for three years.

Note : The eligible list established from this recruitment may be used to fill both extra-help and permanently allocated positions. Individuals selected for extra-help appointment may be transitioned to a permanently allocated position at a later date as authorized by the Fresno County Personnel Rules.

Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation.

Samples of DutiesKnowledge, Skills and AbilitiesMinimum QualificationsOPTION 1 :

Education : Completion of thirty (30) semester units of course work that is acceptable within the United States' accredited college or university system.

OPTION 2 :

Experience : One (1) year of full-time, paid work experience obtaining information via telecommunications equipment while using a computer to enter data and process information.

OPTION 3 :

Certificate : Completion of a Public Safety Dispatcher's Basic Course certified by the California Commission on Peace Officer Standards and Training.

In addition to the options listed above, the following is also required :

Other : Ability to type thirty-five (35) net words per minute.

Note : Permanent status may not be obtained in this classification. Incumbents must advance to the Communications Dispatcher II classification within two (2) years from the date of initial employment or be rejected during the provisional appointment.

TO PREVENT THE DISQUALIFICATION OF YOUR APPLICATION, PLEASE NOTE : Applicants must meet the minimum qualifications and filing requirements for this position by the filing deadline.Please fully list your

work experience , including current position. Failure to list current, complete and accurate work experience within the job application (including employment with the County of Fresno) may result in disqualification of your application.A completed Fresno County employment application is required

and must be current, complete, and accurate. Amendments will not be allowed after the filing deadline.

Resumes and attachments

are not accepted in lieu of a completed employment application.

In the

Education

section of your application, please provide complete information for each school attended. Failure to completely list education within the job application may disqualify the applicant from consideration.

College / University transcripts

are required to verify completion of qualifying units.If you have completed education in a foreign institution and are using this education to meet the minimum qualifications, you must provide documentation that the foreign education is comparable to that received within the United States' or your application will not be accepted. Documentation must be provided by the closing date and time of this recruitment. You must either attach a copy to your online employment application or email it to by the closing date and time of this recruitment. Late submission of documentation will not be accepted.

A copy of a typing certificate is required.

The typing certificate must be validated within the last 12 months and indicate "NET" words per minute. Typing certificates obtained from online sources will NOT be accepted. You may attach a copy to your application or email it to by the closing date / time of this recruitment or if you are afforded an interview, you may provide one at that time.SELECTION PROCESS :

Depending upon the number of applicants meeting the minimum qualifications and filing requirements, applicants may be scheduled for one of the processes listed below :

Online Examination

REQUIRED APPLICATION MATERIALS

Fresno County Employment ApplicationSupplemental QuestionnaireTyping Certificate (Copy)

from the California Commission on Peace Officer Standards and Training.Please note : All application materials must be submitted

online only

via our website by the closing date and time of this recruitment. Notices from Human Resources regarding your application will be sent via email only. Applications submitted via U.S. mail, in person, email or fax will not be accepted. Resumes and attachments will not be accepted in lieu of a completed application.

HOW TO APPLY :

Applications for this recruitment must be submitted

online only . The online application may be found at .Open the job information flyer and click "Apply" to begin the online application process. Failure to complete the job application or failure to follow the application instructions will result in the disqualification of the applicant. Amendments will not be accepted after the filing deadline.Once the filing deadline has passed, you may check the status of this recruitment at any time by logging on to : .Please be advised that it is the applicant's responsibility to notify Human Resources of any email address, mailing address, and telephone number changes. Notices from Human Resources will be sent via email only.For the safety of our employees, the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards.The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor.REASONABLE ACCOMMODATIONS :

The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date or deadline.EQUAL EMPLOYMENT OPPORTUNITY EMPLOYERAnalyst : Tiffany LeeREGULAR, PERMANENT POSITIONS BENEFITS PACKAGE :

Health InsuranceCompetitive Retirement PlanTwelve (12) Paid Holidays per yearDisability and Life InsuranceAnnual Leave PlanEmployee Assistance ProgramOptional benefits include :

Deferred Compensation Plan (County-sponsored tax shelter savings plan).Flexible Spending Plans - tax shelter (set aside pre-tax $ to pay for eligible medical, dependent care, and qualified parking and mass transit expenses).Noble Credit Union - all County employees can take advantage of low interest rates, no annual fees for checking accounts, direct deposit, online banking and many other services.

EXTRA-HELP POSITIONS :

Extra-help positions are temporary, not entitled to benefits and serve at the will of the department head.

CLICK HERE TO REVIEW ADDITIONAL BENEFITS INFORMATION01

Have you attached a valid copy of your Typing Certificate? Note, this is required. You may attach a copy to your application or email it to HREmploymentServices@fresnocountyca.gov by the closing date / time of this recruitment or if you are afforded an interview, you may provide one at that time.

YesNo

If required to take an online examination, do you have access to a computer with an internet connection that will allow you to take the examination? This examination will take approximately one (1) hour. If you marked 'no', please contact our office at (559) 600-1830 as soon as possible.

YesNo

Where did you first hear about this opportunity?

County WebsiteLinkedInSocial Media (Facebook, Instagram, Other)Other WebsiteJob Fair / RecruitmentFriend, Relative, or Current County EmployeeKSEE24 / CBS47Other

If you answered "Other" in any of the options listed in the previous question, please let us know where you first heard about this opportunity in the space below. Otherwise, write "N / A".05

If you answered "Job Fair / Recruitment Event" in the previous question, please let us know which event you attended and heard about this opportunity in the space below. Otherwise, write "N / A".Required Question

Salary : $51,740 - $62,920