Geographic Information Systems (GIS) Technology Services Manager

Salary :

122,969.60 - $170,310.40 AnnuallyLocation :

Orange CountyJob Type :

Full-Time RegularJob Number :

8357MA-0125-080 (O)Department :

OC Public WorksOpening Date :

01 / 24 / 2025Closing Date :

2 / 10 / 2025 11 : 59 PM Pacific

CAREER DESCRIPTIONGEOGRAPHIC INFORMATION SYSTEMS (GIS) TECHNOLOGY SERVICES MANAGERSALARY INFORMATION

In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following date :

Effective June 27, 2025 - 4.00% increaseSalary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.OPEN TO THE PUBLIC

This recruitment is being held to establish an open to the public eligible list to fill current and future Technology Services Manager vacancies. This recruitment may also be used to fill positions in similar and / or lower level classifications throughout the County of Orange.

DEADLINE TO APPLYQualified applicants are encouraged to apply immediately, as the recruitment will close on

Monday,

February

10, 2025,

at 11 : 59 PM (PT) .

OC PUBLIC WORKS OC Public Works provides services on a regional basis to unincorporated areas, cities, and other County agencies and departments. The primary mission of the department is to protect and enrich the community through the sustainable delivery of projects and services. OC Public Works' guiding principles are safety, integrity, quality, teamwork, and adaptability.ADMINISTRATIVE SERVICES This unit is a service area of OC Public Works and leads the financial, administrative, and information technology operations for the agency. This includes management of policies and procedures, strategic financial planning, budget and payroll, goods and services procurement, public records requests, parking and building administration, and information technology services.For more information on OC Public Works click here.For more information on the County of Orange click here. THE OPPORTUNITY OC Public Works is seeking an innovative and experienced Technology Services Manager to lead the Geographic Information Systems (GIS) Division. This role will lead major GIS projects, set departmental standards, and collaborate with stakeholders to provide geospatial solutions. This position will also be responsible for overseeing a team of 25 GIS professionals and technicians, and manage the following areas :

Enterprise GISOffsite GISPhotogrammetryLand Base InformationGIS Application DevelopmentDuties and responsibilities may include, but are not limited to :

Manage the development and implementation of the County's enterprise GIS vision, strategies, and applicationsSupervise GIS staff in maintaining and updating the countywide GIS basemap and datasetsOversee the integration of GIS data with other systems, including Land Management Systems, Customer Relationship Management (CRM), and Work Order SystemsProvide technical guidance for complex GIS analysis and spatial modeling to support public safety, planning, and emergency servicesEvaluate and implement GIS software, hardware, and infrastructure improvements to enhance efficiency and performanceDevelop and enforce County GIS standards, policies, and procedures, including data quality and security protocolsConduct GIS training for County departments and external stakeholdersRepresent the County in regional and national GIS forums, and manage partnerships with external agenciesPlan and oversee GIS projects, including scope of definition, resource allocation, timeline management, and budget monitoringLead efforts in deploying GIS technology through web-based and mobile platforms

DESIRABLE QUALIFICATIONS & CORE COMPETENCIESThe ideal candidate will possess a minimum of five (5) years of progressively responsible experience in GIS, Technology, or Business Management operations; must include at least one (1) year of supervisory experience. A Bachelor's degree or Master's degree in Geographic Information Systems, Computer Science, Information Systems, Business Management, or related field is highly desirable, not required.

In addition, the ideal candidate will possess knowledge and experience in the following core competencies :

Technical Knowledge

Expert proficiency in Environmental Systems Research Institute's (ESRI) ArcGIS Platform, including ArcGIS Pro, ArcGIS Online, and Enterprise GISStrong understanding of photogrammetry, geospatial analysis, and 3D modelingKnowledge of Structured Query Language (SQL) databases, Python scripting, and object-oriented programming for GIS applicationsFamiliarity with Artificial intelligence (AI) and Machine Learning applicationsKnowledge of cartography, including visualization and graphic design principles

Leadership

Proven ability to lead and mentor a diverse team of GIS professionalsDemonstrated success in managing organizational change and driving innovation within teamsExperience fostering a positive, collaborative team culture

Analytical & Problem Solving Skills

Advanced capability in geospatial data analysis and spatial queriesExpertise in integrating and analyzing complex datasets for actionable insightsAbility to identify issues, evaluate alternatives, and develop practical solutions

Communication skills

Strong written and verbal communication skills for presenting GIS concepts and technical information to non-technical audiencesExperience in preparing clear, concise reports, presentation, and policy documentsSkilled in developing project scopes, deliverables, and reporting to stakeholders

MINIMUM QUALIFICATIONSClick here to view the minimum qualifications for Technology Services Manager

NOTE :

Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.)

RECRUITMENT PROCESSHuman Resource Services (HRS) screens all application materials for minimum and / or desirable qualifications. After screening, applicants who meet the minimum and / or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process.

Application Screening | (Refer / Non-Refer)Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates meeting the qualifications as listed in the job bulletin will be referred to the next step.

Structured Oral Interview (Weighted 100%)Applicants will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be place on the eligible list.

Based on the Department's needs, the selection procedures above may be modified. All c

andidates will be notified of any changes in the selection procedures.

Eligible ListOnce the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for present and future vacancies.

Veterans Employment PreferenceThe County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.ADDITIONAL INFORMATION

Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details.

EMAIL NOTIFICATIONEmail

is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE : User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam / junk folders, and / or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.

FREQUENTLY ASKED QUESTIONSClick here for additional Frequently Asked Questions.

Questions?

For specific information pertaining to this recruitment, contactCherry Ward by email at or at 714-667-9609.EEO INFORMATIONOrange County, as an equal employment opportunity employer,encourages applicants from diverse backgrounds to apply.Administrative Management

• In addition to the County's standard suite of benefitssuch as a variety of health plan options, sick and vacation time and paid holidayswe also offer an excellent array of benefits such as :

Retirement : Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types / Benefits.

Paid Leave : Twelve holidays per year plus sick and vacation timeHealth & Dependent Care Reimbursement AccountsDental Insurance : County pays 100% of employee and dependent premiumsPaid Life Insurance : $100,000 life insurance policyPaid Accidental & Death and Dismemberment Insurance : $100,000 AD&D insurance policyPaid Short & Long Term Disability insurance programs457 Defined Contribution Program

Click for information about benefits offered to County of Orange employees.01

INSTRUCTIONS :

The information you provide on this questionnaire will be evaluated and used to determine your level of expertise during the recruitment process. Be as specific as possible and include all information requested. If you do not have the experience in an area, please answer "N / A". Statements such as "see application" or "see resume" will not be accepted in lieu of a response. All employers referenced on this questionnaire must be listed in your application.Do you understand these instructions?

Yes02

Please select the option that best describes your qualifications for the Geographic Information Systems Technology Services Manager.

Five (5) or more years of progressively responsible work experience in GIS, Technology, or Business Management operations.More than four (4) but less than five (5) years of progressively responsible work experience in GIS, Technology, or Business Management operations.More than three (3) but less than four (4) years of progressively responsible work experience in GIS, Technology, or Business Management operations.Less than three (3) years of progressively responsible work experience in GIS, Technology, or Business Management operations.No Experience

In reference to question #2, please describe your progressively responsible work experience in GIS, Technology, or Business Management operations. Your response should include :

Name of employer / organizationDates of experienceLevel of responsibilityJob dutiesIf you do not have experience, please write "N / A". Responses such as "see resume" or "see application" will not be accepted.04

Do you possess a Bachelor's degree or Master's degree in Geographic Information Systems, Computer Science, Information Systems, Business Management, or related field?If yes, a copy of your degree or unofficial transcript showing that a degree was conferred must be attached to your application. Please attach the required documents to avoid disqualification in the recruitment process.

YesNo

Please select the option that best describes your professional supervisory experience in GIS, Technology, or Business Management operations.

More than two (2) years of professional supervisory experience in GIS, Technology, or Business Management operations.More than one (1) year but less than two (2) years of professional supervisory experience in GIS, Technology, or Business Management operations.More than six (6) months but less than one (1) year of professional supervisory experience in GIS, Technology, or Business Management operations.Less than six (6) months of professional supervisory experience in GIS, Technology, or Business Management operations.No experience

In reference to question #5, please describe your professional supervisory experience in GIS, Technology, or Business Management operations. Your response should include :

Name of employer / organizationDates of experienceLevel of staff supervisedJob dutiesIf you do not have experience, please write "N / A". Responses such as "see resume" or "see application" will not be accepted.Required Question

Salary : $122,970 - $170,310