What are the responsibilities and job description for the Live Nation Entertainment is hiring: Phone Ambassador - MGM Music Hall Fenway in position at Mediabistro?
Live Nation Entertainment - JobID : JR-77850 [Guest Service / Concierge] As a Phone Ambassador at Live Nation Entertainment, you'll : Answer all incoming calls to the venue and provide guests with excellent customer service while answering all questions / concerns; Monitor all venue email inboxes and answer guest emails in a timely manner; Look for ways to proactively assist the guests to ensure they have an enjoyable experience; Answer questions about common venue programs such as upgrades, purchasing fan merchandise, etc; Assist in resolving guest complaints; Maintain accurate records of customer interactions...Hiring Immediately >
