Systems Analyst / Tech Writer

DescriptionThe NISC IV Training Group (NTG) within the Leidos Digital Modernization Sector is looking for a highly motivated individual with strong experience in administration and configuration of Jira as well as technical writing.The

Systems Admin

Technical Writer

role involves overseeing day-to-day administrative tasks for AST Jira projects, including project configuration, user account management, workflow optimization, script automation, conducting end-user training, and providing technical support as necessary.

Note : This is a remote position. However, the right candidate will be within a commutable distance to the office in Washington DC. This is necessary for customer site meetings.

Primary ResponsibilitiesSpecific duties for the position include : Proofreading documentation to ensure the accuracy of format, structure, proper semantic / syntactic use, spelling, and punctuation.Documentation may be in the form of conventional documents or may be implemented as user guides, help sections or reference materials embedded in software systems.Entering, monitoring and updating technical issues in JIRA tracking tool.Producing system architecture diagrams and visuals pertaining to software, data, workflows and system logic.Editing documents, to include checking and correcting the content to ensure consistency and coherence; style; grammar; parallel structure; and cross-referencing, ensuring : All documents are clear and comprehensible.There is a logical development of subject matter.The level of concept, expression, and vocabulary is appropriate for the target audience.Conclusions drawn are valid and supported by reference to facts.Conclusions are consistent and compatible with other documents and conform to established division, agency, and departmental procedures as well as the Administrative Procedures Act.

This includes but is not limited to : partnering with subject matter experts, other technical writers / editors, team lead, attorneys, and / or management officials to ensure documents meet consistency and accuracy standards outlined above.Produce edited documentation for review.Revise documentation to incorporate any requested changes.Basic QualificationsBachelor's degree in Computer Science, Information Technology, or a related field with 4 years of prior relevant experience or Master's with 2 years of prior relevant experience, additional years of experience will be accepted in lieu of a degree .Proficiency and experience with Jira task management software.Demonstrated capability to proactively engage and serve end users for in maintaining IT or other software tools for their use.Experience developing, delivering, and maintain training on IT related tools.Excellent analytical and problem-solving skills, with the ability to identify and resolve configuration-related issues effectively.Experience with Microsoft Office products : Word, Excel, PowerPointStrong ability to quickly and effectively gather requirements, perform research, compile information, prioritize and collate, draft, edit, and produce high-quality documentation that satisfies customer needs with minimal follow-on work neededExceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and convey technical concepts to non-technical stakeholders.Ability to obtain and maintain a clearance (i.e., Public Trust) is required if hired.Preferred QualificationsExperience drafting technical documentation using federal government official document requirements and style guidesOriginal Posting Date :

2024-09-11While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range :

Pay Range $81,250.00 - $146,875.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.#Remote#FeaturedjobAbout Leidos Leidos is a Fortune 500® innovation company rapidly addressing the world's most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information, visit www.Leidos.com .Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other person a l information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected] .If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .Commitment to Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Salary : $81,250 - $146,875