What are the responsibilities and job description for the Technical Marketing Specialist – Community Outreach position at Mediabistro?
CORSAIR is seeking a highly motivated Technical Marketing Specialist to join our marketing team in Milpitas, CA. At CORSAIR, Technical Marketing is one of the primary voices of our customers internally and is responsible for ensuring that current industry trends are observed and communicated clearly to our product development teams to ensure our products exceed the expectations of our customers. In other words, you’d help us make good products great.The successful candidate will be the go-to person for anything tech-related and will provide advice on what PC parts work best together. You can assemble a PC blindfolded and know where the PWR pins are on the JFP1 header, having used a screwdriver on these on more than one occasion.You are able to quickly diagnose why your brand-new rig randomly restarts, solve it, and explain the issue either online via our communities, in person, or via a detailed report. To you, a motherboard is not just a motherboard, and you like to pick out each individual component that goes into your PC to best fit your specific needs.You are a frequent contributor to online communities like subreddits, Discord chats, or social media groups, where you share your passions about your hobbies and help new members of the community find answers to their questions.If you recognize yourself in this description and have a creative flair for marketing and / or a passion for direct customer interaction, we encourage you to apply for this exciting opportunity to join our team.This position is full-time in-office at our location in Milpitas, CA.Key Responsibilities :
Is this the role you are looking for If so read on for more details, and make sure to apply today.
- Engage with end users via our social platforms and Reddit, collecting data on trending issues and guiding end-users towards solutions.
- Stay up to date with industry trends and best practices, sharing insights and knowledge with PC enthusiast communities such as Reddit and Discord.
- Serve as the face of CORSAIR in online interactions, maintaining a professional and approachable tone while upholding the company’s values, image, and voice in all communications.
- Build and troubleshoot PCs used for photoshoots, events, and product testing, ensuring all hardware and software are up-to-date and working efficiently.
- Collaborate with engineering, product management, and sales teams to create compelling content that effectively highlights the benefits and features of our products.
- Provide support to the marketing team with any ad hoc requests, such as setting up new software or equipment or giving advice on how to best showcase our products.
- Assist in educating our in-house sales and marketing staff on upcoming products, ensuring they have the technical knowledge necessary to effectively promote and sell our products.
- Travel to events and trade shows (as needed), both locally and internationally, to support the marketing team with technical expertise and product setup / demonstrations.
Essential Skills and Experience :
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Salary : $70,000 - $85,000
