What are the responsibilities and job description for the Telecommunication operator position at Mediabistro?
Responsible for answering and connecting all incoming organization calls to the requested areas. Transfers clinical and support staff calls to desired destinations for continuity of patient care.
Obtains additional and / or relevant information from callers to determine appropriate call destinations. Operates as a key member of the emergency management process.
Dispatching teams in a clear, accurate, and calm manner to respond to emergencies. Functions as an after-hour care representative for clinical offices.
Takes messages for both urgent and non-urgent matters and dispatching them as requested by individual offices.
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
Minimum Education
High School Diploma or equivalent.
Minimum Work Experience
2 years of experience in a customer service, retail, or other fast-based business environment.
Prior call center experience preferred.
Required Skills, Knowledge, and Abilities
Demonstrated excellent verbal communication skills including active listening.
Demonstrated strong reading comprehension, spelling, and grammar skills.
Ability to handle high call volume professionally, efficiently and confidentially.
Good organization, prioritization skills and attention to detail
Demonstrated ability to adapt swiftly to changing priorities.
Proficient in Microsoft Suite (Word, Excel, Outlook, SharePoint, etc)
Pay Range : $15.34 - $22.77
COMPETITIVE DIFFERENTIALS RATES
$4.25 - Evenings
$8.00 - Nights
$4.75 - Weekends
PM24
PIbc41cbe66bcd-36310-35681492
Last updated : 2024-11-26
Salary : $15 - $23
