Desktop Survey and Design Specialist

Position: Desktop Survey and Design Specialist

Who we are: 

Mediacom Communications Corporation is the 5th largest cable operator in the United States and the leading gigabit broadband provider to smaller markets primarily in the Midwest and Southeast. With a team of over 3,900 dedicated professionals, we are committed to bridging the digital divide between America's major cities and its smaller regions. Through its fiber-rich network, Mediacom offers high-speed data, video, phone, and mobile services to over 3 million households and businesses across 22 states. The company delivers scalable broadband solutions to commercial and public-sector customers of all sizes through Mediacom Business and sells advertising and production services under the OnMedia brand.

At Mediacom, we are passionate about growth and innovation. We offer faster, more reliable internet service, expanded digital and HD TV choices, and advanced home security and phone solutions. As we continue to expand, we strive to remain at the forefront of delivering cutting-edge entertainment, communications, and internet products. This year, we proudly launched our new mobile phone network, further enhancing our commitment to providing innovative and comprehensive services.

To achieve this, Mediacom Communications seeks talented professionals to partner with us to meet these challenges and realize what we can imagine. Take the next step toward a dynamic and rewarding career with Mediacom Communications. Learn more about us at mediacomcable.com

Position Overview: 

Performs network serviceability checks for potential new customers; determines network construction costs. Assists with network design and documentation. Provides proposed routing and cost estimate preparation. Responsible for the creation and maintenance of network fiber documentation in accordance with Company Guidelines.
 

Company Benefits: 

At Mediacom, we believe that your success is our success, providing you the Power to Succeed in your career. That's why we offer a comprehensive benefits package designed to support and enhance both your personal and professional life. You'll find many advantages to joining the Mediacom team such as:

• Comprehensive Health Coverage: Including health, vision, and dental insurance to keep you and your family healthy.
• Education Enrichment: Up to $5,000 per year for professional development and educational advancement.
• 401(k) Retirement Plan: With a generous company match to help you plan for your future.
• Paid Time Off: Including vacation, holidays, and flexible paid time off to ensure work-life balance.
• Employee Discounts: Enjoy discounts on Mediacom services where available, or receive a reimbursement for internet/cable services in areas where Mediacom isn’t offered.
• Ongoing Training and Professional Development: To help you grow in your career and achieve your professional goals.
• And Much More: Additional benefits and perks!

Join the Mediacom team and experience how we’re committed to your career growth and overall well-being.

Position Responsibilities:

• Using mapping software and Company network documentation, locate potential customer sites on Mediacom’s network, and determine serviceability requirements. Measure distances and plot the customer’s location on network maps.

• Prepare construction cost estimates for connecting customers to Mediacom’s network, using standard pricing worksheets and templates.

• Assist the sales organization by handling requests for network information, creating and providing network maps and diagrams.

• Create and update network fiber documentation, showing the fiber optic cable routes constructed and individual fiber usage.

• Update our web-based management tool, communicating the status of pending and in-progress projects.

• Follow up with completed Commercial Fiber projects to make sure all OSP fibers have been correctly allocated and network equipment is shown as completed at Mediacom and Customer Premises sites.

• Coordination of Plant Improvement requests and processing of purchase orders associated with HFC requests to improve or repair existing outside plant.

• Digital document management via Sharepoint and other company databases/softwares.

• Other duties as assigned 

 Position Requirements:

• Two-year college degree or equivalent relevant experience required; Bachelor’s Degree preferred

• 2 years outside plant construction or CATV HFC network design and drafting.

• Experience with Microsoft Visio drawing software and street-level mapping programs such as Microsoft MapPoint and/or Google Earth, ArcGIS, or other GIS platforms.

• General knowledge of purchase orders and receiving duties and attention to detail.

• Ability to multi-task and communicate with contractors and field personnel.

• Proficiency with a computer and working knowledge of Microsoft Office (Word, Excel, PowerPoint, Access)

 Preferred Qualifications:

• Experience with AutoCAD and Lode Data drawing and design software.

• General knowledge of CATV/fiber optic construction practices.

• Knowledge of data networking equipment (Cisco, etc.) and network design.

• Experience using Metasolv and Sharepoint

Disclaimer: The salary range for this position is $45,000 – $55,000 When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.

Our Awards: Mediacom is proud to have received the following recognitions: 2024, 2023, 2022, and 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)’s 2021 Social Impact Award. 

Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. 

#Li-Hybrid 

Salary : $5,000