Concierge

We are currently hiring a Concierge for full-time (40 hours per week), located in the Brookline area at high-end residential building. Concierge team members are responsible for creating an outstanding client experience through exceptional service. This position will be responsible for greeting clients as they enter the building and assisting with their specific needs. This position reports to the Property Manager

The scheduled hours are Monday through Friday from 9:00 AM until 6:00 PM with an hour unpaid paid meal break, 40 hours per week.

Our Concierge team members are customer service driven, they are the first point of contact to the residents and guests.

• Maintain all applicable logs, updates,files, and computer log systems relevant to building operations and maintain accurate and complete shift notes and "pass-on" logs to ensure successful communication.
• Property Site Inspections 2x per day performed at the start and end of shift.
• Schedule for resident deliveries, move-ins/outs and elevator usage through appropriate coordination with Property Manager.
• Manage the guest parking reservation process and set a parking cone in the space when possible.
• Provide access to units and secured areas to vendors when requested.
• Proficient using MS Outlook for emailing communications to the residents and other internal staff.
• Always represent the company in a professional manner.
• Greet residents/visitors/vendors when they arrive ensuring guests who do not live there are logged into the visitor or vendor log.
• Coordinate receipt and delivery of incoming and outgoing packages and dry cleaning per the building policy.
• In the case of emergency contact the applicable public service response organization and the Property Manager and follow applicable emergency procedures.
• Follow emergency procedures as directed in the property manual. Follow procedures, policies, and other important correspondence from HQ office.

Requirements:

• Satisfactory background (CORI) and credit history
• Ability to work with minimal supervision (self-motivated and proactive)
• Must be able to move, lift, push, or carry objects weighing less than or equal to 50 pounds, unassisted
• Punctual and reliable
• Professional appearance

We offer the following benefits (subject to plan terms):

• Medical insurance, start first day of employment
• Dental insurance, start first day of employment
• Paid time off (vacation and sick)
• Paid holidays
• Ability to enroll in the 401(k) Profit Sharing Plan after meeting eligibility requirements
• Residential work environment
• T accessible (Green Line)

All interested candidates must email a copy of their resume.

Candidates selected to move forward to the application and interview process are required to provide three professional references (individuals who are familiar with work ability and quality).

Thank you for your interest.

Job Type: Full-time

Pay: $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Referral program

Schedule:

• 5x8
• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Brookline, MA: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Salary : $22