Primary Home Care (PHC) Manager

Description

PRIMARY HOME CARE MANAGER

JOB SUMMARY:

The Primary Home Care Manager in accordance with policies and standards established by the Board of Directors, and under the direct supervision of the Administrator of Community Programs and CEO/Administrator, assists with the planning, coordination, leading, controlling and evaluation of primary care services. The Primary Home Care Manager is responsible for coordination and liaison with appropriate parent and affiliate Departments and committees; development of policies and guidelines for and obtaining input from service personnel and providing professional input to related administrative systems. They direct and supervise professional and auxiliary personnel rendering client care services, perform marketing duties and foster public relations for the company, consult and plan with health care facilities regarding staffing needs, and communicate the concept of quality client care to the general community and other duties as deemed necessary.

The Primary Home Care Manager interprets service needs to the Administrator of Community Programs and CEO/Administrator and acts as a client services administrative liaison.

RESPONSIBILITIES:

1. Participates with the Administrator of Community Programs in the formulation of a business plan, i.e., strategic goals, resource allocation plan(s) and a yearly budget.
2. Consults plans and works with Administrator of Community Programs in policy formulation and programmatic development and implementation including assessing adequate and appropriate staffing.
3. Coordinates with Administrator of Community Programs planning activities to develop administrative policies and practices for the Company.
4. Consults with supervisors and staff, individually or in groups, regarding patients or families, special programs or service programs.
5. Evaluates the program, services, and field personnel.
6. Directs the implementation of service goals and objectives.
7. Develops standards that ensure safe and effective services to clients and families.
8. Establishes and maintains effective channels of communication.
9. Keeps program personnel up to date with state of the art clinical information and practices staff development including orientation, in-service education and continuing education.
10. Updates procedures as policies and procedures change.
11. Directs staff in performance of their duties.
12. Oversees the implementation and evaluation of client care services inclusive of regulatory licensure and certification criteria and accreditation standards.
13. Coordinates with other program areas and senior management as appropriate according to the organizational structure.
14. Acts as liaison with Staff Development for program areas.
15. Assesses appropriate staff supervision during all service hours.
16. Collaborates in the development of an effective and efficient client care documentation system including statistical compilation and analysis relative to cost and staff service delivery.
17. Participates in selected orientation programs.
18. Keeps staff informed of agency developments, needs, etc., and encourages their participation in problem solving at the organization and community levels.
19. Assists in the evaluation of community needs and plans programs and services to meet with identified needs.
20. Submits formal written proposals to Administrator of Community Programs for all new programs or services; (with complete cost/benefit analysis).
21. Assists in agency evaluation activities.
22. Establishes personal goals and objectives for advancement.
23. Participates with other health, civic, education and professional groups as directed by the Administrator of Community Programs.
24. Serves on and periodically reviews policies relevant to patient care with the Administration.
25. Assists in marketing the Agency and fostering community relations.
26. Consults and plans with health care facilities regarding staffing needs.
27. Evaluates own job performance and utilization of resources in planning for professional growth.
28. Participates in meetings, seminars, workshops and activities relating to the health profession and health care services, when appropriate.
29. Responsible of interviews and hires select primary care personnel.
30. Actively develops and pursues referral sources, as well as facilitates on-going relationships with various medical and health communities.
31. Keeps current on local area issues and works with organizations that work to improve the health and welfare of the community, as directed by the Administrator of Community Programs.
32. Performs other duties as assigned by the Administrator of Community Programs and CEO/Administrator.
33. Responsible for payroll and submit preliminary billing to Administrator of Community Programs for billing to State in a timely manner.
34. Assists in research for declined billing.
35. Responsible for ensuring that the program complies with state regulations.
36. Maintains personnel files and ensures that files are up to date.

OCCASIONAL DUTIES:

May be requested by the CEO/Administrator to attend outside meetings and/or conferences.

REQUIREMENTS:

Education: High School Diploma or Equivalency.

Knowledge, Skills and Abilities: Extensive background of primary care and regulations. Ability to demonstrate self-confidence and positive attitude toward self and others; maintains commitment and enthusiasm to goal achievement. Attempts development and implementation of better methods. Identifies and evaluates personal strength and weaknesses of self and others. Supervises objectively without personal bias towards individuals.

Experience: In lieu of a High School Diploma, a minimum of 2 years home health care experience.

LVN Preferred

Bilingual Spanish, Preferred

Valid Driver's License in Good Standing

Reliable Transportation

JOB CONDITIONS:

Position is stressful in meeting deadlines. Physical activity of the job includes minimal and occasional lifting of medical records, reports, etc. A desk job, which involves sitting, standing, stooping and walking. Excessive telephone communication. Traveling by car or airplanes to local or out-of-town meetings, seminars and conferences. Must be able to read 12 point or larger type. Must be able to hear and speak in a manner understood by most people. Must be able to communicate both verbally and in writing.

Home visits may also be part of the job function. The position requires the ability to drive extensively in a geographic area. Must be able to access clients' homes, which will not be routinely wheelchair accessible. Hearing, eyesight and physical dexterity must be sufficient to perform a physical assessment of the client's condition and to perform and demonstrate client care. On occasion, may be required to bend, stoop, reach and move client weight up to 250 pounds; lift and/or carry up to 30 pounds.

EQUIPMENT OPERATION:

Utilizes CRT, calculator, 10 line telephone, copy machine, basic nursing equipment.

What We Offer

• Competitive Salary
• Medical Benefits
• Dental/Vision voluntary benefits
• Company Paid Life Insurance
• Short Term Disability Voluntary
• 8 Paid Holidays
• Generous Paid Time Off 
• Opportunity for growth and advancement

Cuidado Casero is an EEO Employer