What are the responsibilities and job description for the Lean Six Sigma Architect position at Medica (Medica.com)?
A company is looking for a Health Plan / Payer Lean Six Sigma Architect for Customer Service Operations.Key ResponsibilitiesCollaborate with cross-functional leaders and teams to drive continuous improvement in customer service operationsLead the implementation of Lean Six Sigma principles across key value streamsManage projects and change initiatives to ensure sustainable process improvementsRequired QualificationsBachelor's degree or equivalent experience in a related field with 5 years of relevant work experienceMastery of Six Sigma concepts and tools, including Value Stream Mapping and Kaizen eventsProven leadership experience in managing large cross-functional teamsExperience in health plan operations and continuous improvement implementationLean Six Sigma Green Belt certification required
