What are the responsibilities and job description for the Manager, Business Process Engineering position at Medica?
The Manager, Business Process Management collaborates closely with cross-functional leaders, vendors and employees at all levels.
We have adopted a holistic approach to Lean Six Sigma where we identify Process Owners for ongoing continuous improvement in seven key Value Streams. Each Value Stream is supported by a Manager and Business Consultant that evaluates, documents, designs, manage and monitors the end-to-end processes and underlying systems through the continuous application of Lean principles. Plays a leading role in transitioning to implementation to ensure changes stick, using additional skills in project management and organizational change management (OCM). This position may have multiple headcount accountability.
Qualifications:
The full salary range for this position is $111,200 - $190,600. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.
The compensation and benefits information is provided as of the date of this posting. Medica’s compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.
Medica's commitment to diversity, equity and inclusion (DEI) includes unifying our workforce through learning and development, recruitment and retention. We consistently communicate the importance of DEI, celebrate achievements, and seek out community partnerships and diverse suppliers that are representative of everyone in our community. We are developing sustainable programs and investing time, talent and resources to ensure that we are living our values. We are an Equal Opportunity/Affirmative Action employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
We have adopted a holistic approach to Lean Six Sigma where we identify Process Owners for ongoing continuous improvement in seven key Value Streams. Each Value Stream is supported by a Manager and Business Consultant that evaluates, documents, designs, manage and monitors the end-to-end processes and underlying systems through the continuous application of Lean principles. Plays a leading role in transitioning to implementation to ensure changes stick, using additional skills in project management and organizational change management (OCM). This position may have multiple headcount accountability.
Qualifications:
- Bachelor's degree or equivalent experience in related field, plus 7 years of related work experience beyond degree within Business Process Management (BPM), Business Analytics, Program and Project Management, Business Operations, etc.
- Health Plan/Payer and/or Healthcare experience required
- Proven leadership ability across large cross functional teams required
- Continuous improvement and implementation experience required
- Program and Project Management experience required
- Lean Six Sigma Black Belt required
- Demonstrated experience managing day-to-day supervision of Business Process Consultants
- Mastery over all Six Sigma concepts and tools including Value Stream Mapping, Kaizen events, A3, Kanban boards, 5 Whys, FMEA, etc.
- Functional understanding of Agile methodology preferred
- Hands-on change management experience preferred
- Client focused program, project, and process management experience including operational and cross-functional workflows
- Proven ability to formulate content and present clearly both internally and externally
- Experience creating, building, and leading cross functional teams from conception through implementation
- Advanced level of proficiency with Microsoft Teams, Visio, Smartsheet, PowerPoint & SharePoint
The full salary range for this position is $111,200 - $190,600. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.
The compensation and benefits information is provided as of the date of this posting. Medica’s compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.
Medica's commitment to diversity, equity and inclusion (DEI) includes unifying our workforce through learning and development, recruitment and retention. We consistently communicate the importance of DEI, celebrate achievements, and seek out community partnerships and diverse suppliers that are representative of everyone in our community. We are developing sustainable programs and investing time, talent and resources to ensure that we are living our values. We are an Equal Opportunity/Affirmative Action employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
Salary : $111,200 - $190,600