Medicaid Patient Advocate/Territory Manager

Are you a Business Office Manager (BOM) who currently processes Medicaid applications for residents in a Long-Term Care facility? We're looking at YOU! The TM role is not a sales position. You will be fundamental in cultivating business relationships and be a driving force toward results. Connecting with families and long-term care facilities, all while making a difference in the lives of our patients. Come join the MDR family and make your mark today. ** Please note, this is not a remote or hybrid position; this position requires daily travel and is NOT a sales position. A fuel allowance is provided. ** What’s In It for You? As a dynamite Territory Manager, you deserve success in your life as well at MDR. We define “success” as being a part of a company that gives you lots of opportunities and options. Our competitive salary package includes: • Impressive base salary • Uncapped monthly bonus potential • Fuel allowance to cover business travel costs. Benefits offered: • 401(K) with company matching contributions • Quality healthcare options o Each enrollee has access to free Telemed plan • $15,000 employer paid life insurance for all full-time employees • Optional additional life for employee & family • Dental & Vision plan options • Pet & Legal insurance options • FSA & HSA plans; up to $25 per month employer match for HSA contributions • Employee Discount program • Access to EAP • Highly sought-after monthly recognition for our top performer. • Paid time off awarded We are an inclusive, customer-friendly environment where different perspectives are valued and celebrated. We also believe in giving back to the communities we live in with monthly charitable contributions made in awarded employee’s name to the organization of their choice. Who You Are: You have experience with applying for Medicaid, preferably as a Business Office Manager (BOM) in a Nursing Home setting. You’re a self-starting, consulting, and closing crusader who knows how to win clients and keep them. You love being on the road, connecting with people, and bringing solutions to their doorsteps. You structure each day for success and each relationship with care. Qualifications: • 1 year Medicaid experience required. Past Business Office Manager (BOM) experience in Long Term Care Nursing home preferred. • 1-2 years of customer service experience, case management experience • Strong customer service skills: ability to listen and understand needs and communicate effectively with all parties utilizing face to face, telephonic and/or electronic outreach. • Excellent verbal and written communication skills. • Proven ability to achieve goals set by your supervisor. • Knowledge and possession of Notary commission. We will pay for you to obtain your notary license. • The ability to manage multiple cases at once, requiring excellent organization and time-management skills. • Discretion in handling confidential and sensitive materials is imperative. • Ability to analyze and interpret company policies and procedures, define problems, identify alternatives, and implement solutions. • The accurate and timely preparation of reports as required by your supervisor. • Daily, consistent, and positive interaction with clients, facilities, and team members. • High school diploma or GED. Who We Are: Founded in 2012, Medicaid Done Right (MDR) is an independent Medicaid application processing company that assists long-term care facility residents and their families with applying for long term Medicaid benefits. The Territory Manager is an integral part of fulfilling MDR’s mission. Our Mission: At Medicaid Done Right, it’s our mission “To aid patients, their families, and caregivers in the process of applying for Medicaid benefits. By leveraging our experience and technology, we allow patients and families to focus on their well-being.” MDR's goal is to process applications quickly, in accordance with the current applicable state requirements, and timelines. We cheerfully work hard. We are individually empathetic. We keep our commitments. Medicaid Done Right believes that diversity and exclusivity are essential to positive long-term success and achieving our strategic business goals. We are proud to be an Equal Opportunity Employer, and we encourage diverse and talented applicants to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Medicaid Done Right LLC

Founded in 2012, Medicaid Done Right (MDR) is an independent Medicaid application processing company that assists long-term care facility residents and their families with applying for Institutional Care Plan-Medicaid benefits. MDR contracts with long-term care facilities across 14 states. MDR Territory Managers and processors are well-versed in Medicaid eligibility policies and applications processes unique to each state. MDR’s experience in this environment has resulted in over 79,000 approvals.