What are the responsibilities and job description for the Front Office Assistant position at Medical Arts Clinic?
Overview
We are seeking a dedicated and organized Front Office Assistant to join our team. In this role, you will be the first point of contact for our patients and visitors, providing exceptional customer service while managing a variety of administrative tasks. The ideal candidate will have experience in a medical or dental clinic setting and possess strong skills in medical records management, scheduling, and insurance verification.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage phone systems, answering calls promptly and directing inquiries as needed.
- Schedule appointments and manage the calendar for healthcare providers.
- Verify patient insurance information and assist with insurance collections.
- Maintain accurate medical records and ensure compliance with health information management standards.
- Assist with medical coding and billing processes as required.
- Handle incoming correspondence and manage patient files efficiently.
- Support the front office team with various administrative tasks to ensure smooth operations.
Experience
- Previous experience in a medical or dental clinic is preferred.
- Familiarity with medical records management, coding, and insurance verification is highly desirable.
- Proficiency in using Athenahealth or similar healthcare management software is a plus.
- Strong organizational skills with attention to detail in managing multiple tasks.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to work collaboratively within a team environment while maintaining professionalism.
If you are passionate about providing excellent patient care and have the necessary skills to thrive in a fast-paced front office environment, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $11.00 - $15.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Health insurance
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Salary : $11 - $15