What are the responsibilities and job description for the Front Desk/Medical Assistant position at Medical Arts Family Medicine?
We are a busy and growing medical practice seeking a Front Desk Medical Assistant to join our team. This is a hybrid role with a primary focus on front desk responsibilities, while also supporting clinical tasks as needed. We are looking for a dedicated, organized, and compassionate individual who thrives in a fast-paced environment and takes pride in delivering excellent patient care.
Schedule:
Tuesday through Saturday
Key Responsibilities
Front Desk Duties:
-Greet and check in patients in a professional and welcoming manner
-Verify patient insurance and process necessary documentation
-Schedule appointments
- Answer and direct phone calls with excellent customer service
Clinical Support Duties (As Needed):
-Room patients and prepare them for the provider
-Triage patient calls and relay messages to the clinical team
- Process prior authorizations for medications and procedures
- Communicate lab results and follow up with patients as directed by the provider
Qualifications:
-Previous experience as a medical assistant or in a front desk medical office role preferred
- Familiarity with basic insurance policies and procedures
-Strong communication skills, especially on the phone
-Ability to multitask efficiently in a busy medical environment
- Bilingual in English and Spanish (required) to effectively communicate with our large Spanish-speaking patient population
-Attention to detail, empathy, and a team-oriented attitude
If you're an organized, bilingual professional with front desk and clinical experience who is passionate about helping patients, we'd love to hear from you!
How to Apply:
Please submit your resume and a brief cover letter detailing your qualifications and experience to dalia@medicalartsfamilymedicine.com or via really.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Medical Specialty:
- Primary Care
- Urgent Care
Work Location: In person
Salary : $22 - $25