What are the responsibilities and job description for the Benefits Administrator position at Medical Associates of NWA?
Overview
Are you passionate about helping employees navigate their benefits and ensuring they have the support they need? Join our team at Medical Associates of Northwest Arkansas (MANA) as a Benefits Administrator, where you’ll play a key role in managing, educating, and supporting our team members with their benefits. This is an exciting opportunity to make a real impact on employee satisfaction while working in a dynamic, compassionate, and growth-oriented healthcare environment. If you’re looking for a meaningful career where your contributions truly matter, we’d love to hear from you!
About MANA Administration
The MANA Administrative team provides support services for 26 physician-owned medical practices in Northwest Arkansas.
Established in 1999 we offer:
- Human Resources
- Population Health
- Marketing
- Credentialing
- Billing
- And More!
About MANA Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services.
Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.
- Personalized environment
- Quality patient experiences
- Physicians that care for your wholistic well-being
- A learning organization that cares for employees in every stage of career
What We Offer
At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits. Below are some of our various benefit offerings:
Comprehensive Benefits –
- Medical & dental
- 401(K) match and profit sharing
- Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment
- Employer paid life, long-term & short-term disability benefits
One-On-One Training and Development
Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Responsibilities
- Administer and communicate employee benefits programs across multiple platforms, ensuring accessibility and engagement
- Maintain compliance with benefit laws (COBRA, ACA, HIPAA, etc.)
- Conduct audits to ensure adherence to regulations
- ACA Recordkeeping/Filing
- Manage COBRA and coordinate with third-party administrator
- Oversee the annual benefits open enrollment process and coordinate education sessions for new employees
- Manage the benefits section of the intranet, ensuring it is up-to-date, clear, and user-friendly for employees
- Conduct benefit orientation sessions for new hires on a weekly basis during new employee orientation, and for newly eligible employees on a monthly basis.
- Resolve benefit-related claims and disputes, including medical and pharmacy claims, working with providers to ensure prompt resolution
- Timely respond to all emails, HR Support tickets, and voicemails
- Facilitate and plan yearly MANA Health Expo
Qualifications
- Three (3) years of benefit knowledge and experience
- Proficiency in Microsoft Excel, including the ability to independently manage reconciliations, generate reports, and analyze data. Experience with advanced Excel functions (such as VLOOKUP, pivot tables, and formulas) is strongly preferred
- High School Diploma or GED
- SHRM Certification preferred not required
- Associates or four-year degree preferred not required
