What are the responsibilities and job description for the Pharmacy Delivery Driver position at Medical Associates Plus?
Job Title: Pharmacy Delivery Driver
Location: Augusta, GA
Schedule: Monday - Friday, 8:00 AM - 5:00 PM, with some Saturdays from 9:00 AM - 1:00 PM
About Us:
Medical Associates Plus is a leading healthcare provider dedicated to improving the health and wellness of our community. Our pharmacy services play a critical role in ensuring patients receive their medications and medical supplies in a timely, accurate, and professional manner. We are seeking a dependable and detail-oriented Pharmacy Delivery Driver to join our team and help us maintain our high standard of care.
Job Overview:
As a Pharmacy Delivery Driver, you will be responsible for the safe and timely transport of prescription medications and medical supplies to patients, healthcare facilities, and clinics. You will be a key representative of our pharmacy services, ensuring compliance with all regulatory and safety guidelines while providing excellent customer service.
Key Responsibilities:
Delivery Operations:
- Plan and follow efficient delivery routes to ensure timely deliveries to patients and clinics.
- Load, transport, and deliver medications and supplies safely.
- Verify patient details, delivery instructions, and obtain necessary signatures or proof of receipt for deliveries.
Compliance and Safety:
- Follow all company policies and procedures for the secure handling and transport of medications, including controlled substances.
- Maintain the confidentiality and privacy of all patient information in compliance with HIPAA regulations.
- Conduct routine vehicle safety checks before and after each shift to ensure operational readiness.
- Report any incidents, delays, or vehicle issues immediately to the supervisor.
Customer Interaction:
- Provide courteous, professional service to patients and healthcare staff during deliveries.
- Address and resolve minor patient concerns promptly, escalating more complex issues to the pharmacy team as needed.
- Serve as a brand ambassador for Medical Associates Plus by demonstrating professionalism and empathy in every interaction.
Record Keeping and Reporting:
- Maintain accurate records of all deliveries, including mileage logs and proof-of-delivery receipts.
- Submit daily reports to the pharmacy team for reconciliation.
- Track and communicate any changes to scheduled deliveries in a timely manner.
Qualifications:
Required:
- A valid Georgia drivers license with a clean driving record (no recent accidents or violations).
- Ability to lift and carry packages up to 50 lbs.
- Strong attention to detail and a commitment to accuracy.
- Punctual and reliable, with strong time management skills.
- Excellent customer service and communication skills.
- Ability to maintain confidentiality and adhere to HIPAA regulations.
Preferred:
- Previous experience as a delivery driver in a healthcare or pharmacy setting.
- Familiarity with the Augusta area and surrounding regions for efficient navigation.
- Knowledge of pharmacy policies and protocols related to the transport of medications.
Work Environment:
This role involves driving for extended periods and frequent entry/exit from the vehicle. Deliveries may include stops at residential locations, clinics, and healthcare facilities.
Why Work with Us?
At Medical Associates Plus, we offer more than just a jobwe offer an opportunity to make a difference in our community. We provide a supportive work environment, competitive pay, and the chance to work alongside a dedicated team committed to patient care and safety.
Medical Associates Plus is an equal opportunity employer and values diversity in the workplace.