What are the responsibilities and job description for the Aesthetics Manager position at Medical Associates?
Medical Associates Clinic is hiring an Aesthetics Manager based out of the Aesthetics Center in Dubuque, Iowa.
Where You Will Be Working:
Medical Associates Clinic is a physician owned multi-specialty group practice. Our 200 providers and 900 health care professionals lead the way in providing quality healthcare in Northeast Iowa, Southwest Wisconsin and Northwest Illinois.
What You Will Be Doing:
As the Aesthetics Manager, you will manage the day-to-day operations and oversee aesthetics staff as well as provide services to clients.
Schedule:
Core business hours for this position are Mon-Fri, between the hours of 8:00-5:00 with flexibility to attend meetings outside core business hours on occasion.
Core business hours for this position are Mon-Fri, between the hours of 8:00-5:00 with flexibility to attend meetings outside core business hours on occasion.
Skills You Bring:
- Aesthetics experience (RN or NP/PA)
- Strong leadership skills
- Positive, energetic personality
- Strong communication skills
- Organization skills, multitasking, and follow-through
Aesthetics Services include (but not limited to):
- soft tissue fillers
- chemical peels
- laser hair removal
- intense pulsed light treatments
- laser skin resurfacing
- non-invasive fat reduction
- non-surgical skin tightening
-microblading
Essential Functions & Responsibilities:
- Lead, train, and mentor the aesthetics team, ensuring adherence to treatment protocols, safety standards, and excellent client care.
- Foster a positive and professional work environment, addressing staff concerns, providing performance feedback, and promoting teamwork.
- Oversee daily operations, including scheduling, inventory management, and equipment maintenance, to ensure efficiency and compliance.
- Perform aesthetic treatments such as Botox, fillers, laser procedures, and skincare consultations while maintaining the highest safety and regulatory standards.
- Educate patients on treatment options, expected outcomes, and aftercare to ensure informed decision-making and satisfaction.
- Promote aesthetic services through patient engagement, tracking performance metrics, and collaborating on marketing initiatives.
- Coordinate with medical professionals to ensure treatments are safe, effective, and aligned with best practices.
- Maintain accurate documentation of patient records, treatment history, and consent forms while ensuring compliance with industry regulations.
- Manage hiring selection, training, development, performance evaluations, and performance issues for direct reports. Ensures appropriate staffing levels necessary for department workload. Implements changes for continual improvement in services provided and ensure high level of quality is consistent with organization standards.
- Complete all other assigned projects and duties.
Expectations:
- Strategic Planning and Goal Setting: Proactively manage projects and long-term goals, establish timelines and action owners, ensure commitments are met.
- Decision Making and Resource Management: Gather information, evaluate impacts and risks, make timely decisions, manage resources responsibly.
- Leadership and Team Building: Set an example, model respectful and cooperative relationships, ensure team understanding and collaboration, motivate employees, address morale issues.
- Communication and Relationship Building: Communicate openly and effectively, build commitment and loyalty, manage difficult issues with empathy and clarity, promote a non-threatening environment for expressing opinions. Interact professionally, build rapport, treat everyone with respect.
- Innovation and Change Management: Implement new ideas and technologies, support change, remove obstacles, ensure resources are available.
- Performance Management and Development: Set performance and behavioral standards, promote personal accountability, encourage skill development and goal attainment, provide feedback and evaluations, support employee development and succession planning. Remain current with skills and industry knowledge and seek feedback for continual personal development.
- Customer Focus and Commitment to Excellence: Anticipate internal and external customer needs, respond proactively and ensure satisfaction. Demonstrate commitment to excellence, deliver quality work.
- Policy Compliance and Ethical Behavior: Comply with Medical Associates policies and behave in an ethical manner at all times.
Knowledge & Skills:
Experience: Three to five years of similar or related experience. Leadership experienced preferred, aesthetics experience required.
Education: Equivalent to a two-year college degree or completion of a specialized course of study or certification at a business or trade school, Bachelors Degree or Masters Degree in healthcare related fields. RN license required.
Interpersonal Skills: Strong interpersonal relationship skills with ability to build solid rapport and workplace relationships with staff, physicians, and all support personnel.
A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others inside and/or outside the organization, and/is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important (vendor reps, labs, offices, hospital, etc.) and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
Other Skills: Effective organizational, oral and written communication skills, problem solving, program development, computer skills, strong leadership, and team building skills.
