Clinical Assistant - Physical Therapy

Medical Associates Physical and Occupational Therapy department is hiring a full-time Clinical Assistant to support the department with management of chart preparation, insurance tracking, and patient scheduling.

This position will require a high attention to detail while working at a fast pace on the computer, phone, and with our patients. Ideal candidates have some experience with office administrative duties and are known for always providing above and beyond patient/customer service with a smile.

Primary schedule: Monday - Friday between the hours of 7:30am and 4:30pm, working 40 hours per week. 

• Single or Family Health Insurance with discounted premium rates for wellness program participation.
• 401k with immediate matching (50% on the dollar up to 7% of pay additional annual Profit Sharing
• Flexible Paid Time Off  Program (24 days off/year)
• Medical and Dependent Care Flex Spending Accounts
• Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.

• Assist with scheduling and rescheduling appointments. Process referrals and Message Center inquires in a timely manner.
• Complete reminder calls and instruct patients regarding the procedure and any preparation necessary. Follow up on patients that have no showed or cancelled their appointments and keep communication with appropriate staff.
• Assist with record collection and chart preparation. Connect with outside facilities if update records and/or clinic specific documentation needs to be collected prior to appointment(s). Distribute faxes, mail, and filing of clinic specific documents
• Monitor patient tracking reports and take appropriate action related to patient needs with direction from clinical staff and providers
• Ensure treatment, exam and procedures rooms are cleaned between patients and adequately stocked with supplies throughout the day. Place orders as needed
• Complete all other assigned project and duties