What are the responsibilities and job description for the Insurance Services Representative - Full Time position at Medical Associates?
The Business Office at Medical Associates is seeking a full-time, Insurance Services Representative to join our team! The position assists patients with insurance questions and forms to assure accurate billing. We are seeking individuals who enjoy detailed, focused, and independent work while working alongside a great team!
Schedule: four days per week working from 7am-3:30pm, one day per week working from 8am-5pm
Schedule: four days per week working from 7am-3:30pm, one day per week working from 8am-5pm
Full Time Benefits Package Includes:
- Single or Family Health Insurance with discounted premium rates for wellness program participation
- 401k with immediate matching (50% on the dollar up to 7% of pay) additional annual Profit Sharing
- Flexible Paid Time Off Program (24 days off/year)
- Medical and Dependent Care Flex Spending Accounts
- Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.
Job Description Details:
- Apply insurance payments to open claims for each payment received and balance individual batches.
- Manage work queues including but not limited to past due, at risk, technical denial, age trial balance, and suspended claims report.
- Research open claims activity, audit accounts, and issue refunds when appropriate.
- Review, update, or obtain patient information making necessary changes to ensure correct billing.
- Review claims prior to submission for correct data. File protests with insurance companies and follow up for payment.
- Assist patients and insurance companies with questions and forms.
- Perform clerical skills for the daily operation of the department.
- Complete all other assigned projects and duties.
Knowledge and Skills:
Experience: Three months to one year of similar or related experience. Customer Service experience required, insurance knowledge preferred.
Education: High school diploma or GED required.
Experience: Three months to one year of similar or related experience. Customer Service experience required, insurance knowledge preferred.
Education: High school diploma or GED required.
