What are the responsibilities and job description for the Patient Engagement Specialist position at Medical Assure of America,LLC?
Overview
We are seeking a dedicated and passionate Engagement Specialist to join our team. We believe everyone should have confidence in navigating their healthcare. We are looking for a qualified Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) to serve our patient population in the navigation, prevention and management of their health through continuous care programs like Remote Patient Monitoring and Chronic Care Management. Our team works fervently to anticipate the needs of our patients and connect on a personal level. We exist to coach people to their best health!
Responsibilities
- Manage a roster of patients who are enrolled in the Chronic Care Management (CCM) and Remote Patient Monitoring program (RPM).
- Act as a direct liaison between the patient and the office/provider
- Scheduling and confirming appointments in office for the patient.
- Have a full understanding of each patient’s individual care plan and making sure they are following it.
- Record patient data daily and alert healthcare providers of abnormal reports.
Qualifications
- At least 1 year of clinical work experience as a Medical Assistant or Registered Medical Assistant
- High level of professionalism
- Excellent communication skills (oral and written)
- Variety of Electronic Medical Record (EMR) experience
- Proficient knowledge, skill, and interest in basic computer skills
- Proficient in Microsoft Words and Excel
- Proficient in problem solving and ability to multi-task
- Medical Assistant Course Completion Diploma/ Certification
- Excellent teamwork skills
- Supportive and positive work environment
Join us in making a positive impact on our community through effective engagement and outreach initiatives!
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 36 per week
Benefits:
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Morning shift
Ability to Commute:
- Jackson, MS 39213 (Required)
Ability to Relocate:
- Jackson, MS 39213: Relocate before starting work (Preferred)
Work Location: In person
Salary : $14 - $16