Front Desk Receptionist

Job Summary: Provides reception functions by greeting and welcoming patients to the practice. Coordinates the incoming and outgoing patient flow, administrative support to all physicians and staff. Primarily responsible for the medical office front desk and facilitating an efficient patient flow ensuring a high-level of customer service at each visit.

Essential Duties and Responsibilities:

• Creates a positive practice impression and provides warm and friendly support to all patients, vendors, colleagues, etc.
• Kindly greet patients upon arrival to office
• Ensures incoming calls are efficiently and promptly answered minimizing wait times, transfer calls to appropriate staff or department.
• Manages all incoming and outgoing patient flow
• Check in / check out patients for each visit
• Daily patient chart preparation as requested by physician
• Authenticate patient information is correct in EMR for each appointment, update upon patient arrival as necessary
• Ensure all demographic and registration fields are completed with each appointment
• Verify insurance coverage for all patients in advance of each visit, scan copies of both photo ID and insurance card into the EMR
• Collect payments as required for each visit (copay, coinsurance, deductibles, outstanding balances, out of pocket)
• Medical records
• Check and distribute all incoming faxes, including e-fax and hard copy
• Obtain all required signatures (waivers, consents, etc.)
• Coordinate translation services for patients as needed
• Assist team members within department as needed
• Keep front desk area clean, organized and a presentable reception area
• Miscellaneous assignments as requested to be performed by supervisor or management
• Performs other duties as required

Position Requirements:

• High School Diploma required
• Two (2) years recent experience with patient contact responsibility in a medical practice
• Abide by HIPAA and any state and federal laws to remain complaint in accordance with practice policies and procedures

Competencies:

• Excellent interpersonal skills to interact with patients, and provide the highest level of patient/client care
• Possesses the tact to deal effectively with patients, physicians, and other employees in the practice
• Knowledge and experience with modern medical office procedures, equipment, EMR / Practice Management Software and medical terminology
• Exceptional oral and written communication skills
• Abide by HIPAA and any state and federal laws to remain complaint in accordance with practice policies and procedures

Join our team as a Front Desk Receptionist where your contributions will help create a positive experience for our patients while supporting the overall efficiency of our practice clinic operations!

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Free parking
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Retirement plan

Medical Specialty:

• Podiatry

Schedule:

• Monday to Friday
• No weekends

Shift availability:

• Day Shift (Required)

Ability to Commute:

• New City, NY 10956 (Required)

Ability to Relocate:

• New City, NY 10956: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $25