Regional Practice Manager Luxury Medical Aesthetics

Role Description

• This is a full-time role of Regional Director of Aesthetics in the greater Albany, New York area. Responsibility includes managing and supervising 3 clinic locations (including 1 in NYC) ensuring that high-quality services are provided to clients, staff development, and compliance with all policies and procedures. Limited travel in the Albany area to NYC area

SUMMARY/OBJECTIVE

The Regional Director (RD) provides leadership for all aspects of their clinic territory with an emphasis on meeting short- and long-term goals, and clinic & staff development. They provide leadership and oversight to their clinic territory, ensuring that all clinics perform to standard. The RD creates a KPI-driven culture across their territory, with emphasis on critical performance factors.

ESSENTIAL JOB FUNCTIONS

• Responsible for operational excellence and financial performance of all clinics within their designated territory.
• Maintains oversight and leads management of supporting clinic operations & performance.
• Leads by example with focus, motivation and empathy to create a culture of accountability to results within a fun and productive environment.
• Develops strategic and consultative sales professionals using 1:1, situational, experiential, workshop and role-play coaching techniques.
• Facilitates training programs for new managers, preparing them to successfully lead their clinic operations and staff.
• Works alongside the company’s leadership team to develop/improve world class training, marketing, and sales initiatives.
• Builds and sustains a high-performance culture through attracting, developing, and retaining a highly motivated team, and teaches direct reports to do the same.
• Drives top funnel behavior that will yield long-term results.
• Leverages intellectual curiosity and industry affinities to develop a broad understanding of industry trends, employee retention strategies, effective sales processes.
• Strategically develops an active presence in the business community to cultivate new business opportunities for sales team members.
• Evaluates employee performance; places emphasis on career pathing/employee development and makes recommendations for promotions.
• Thoroughly understand all Options programs and serves as a subject matter expert on all programs. Ensures all staff are kept informed of any new programs or changes to existing programs, and trains staff to be subject matter experts as well.
• Works with leadership to establish short-term objectives, long-range goals, and related plans.
• Review the results of all operations, comparing them with the company’s objectives and taking appropriate measures to correct unsatisfactory performance and results.
• Performs consultations, counseling sessions, and working at the front desk, as needed.
• Ensure the clinic’s compliance with all applicable laws, rules, regulations, and standards.
• Performs other related duties to benefit the mission of the organization.

REQUIRED EDUCATION/EXPERIENCE

• Bachelor’s Degree in business or related field preferred.
• 4-7 years in a multiple unit management role within healthcare or retail industry required; experience in the med spa, plastic surgery, beauty industry is preferred but not required.
• 4 years managing multiple locations with increasing revenue oversight.
• 4 years of inventory and budget management.
• 5 years of people management experience, including setting and reaching quotas.
• 5-7 years of interviewing and selection.

COMPETENCIES

• Sales-oriented (comfortable with goals and KPIs)
• Excellent managerial and financial skills and the ability to take leadership over any business operations area.
• Superlative communication skills, particularly the ability to communicate as a leader.
• Motivational and inspirational attitude.
• Quick learner, who can adapt in a fast-paced work environment.
• Customer service oriented.
• Desire for personal and professional growth and development.
• Passion for leadership and development of staff.

SUPERVISORY REQUIREMENTS

The Area Director has direct reports at the manager, supervisor, and frontline levels.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; and may be required to lift up to 25 lbs.

TRAVEL

The Regional Director is required to travel regularly to their supporting clinics. Travel for this position outside of their region is minimal.

AAP/EEO STATEMENT

We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Please submit your resume and cover letter detailing your qualifications for this position. Only candidates selected for an interview will be contacted.

Job Type: Full-time

Pay: $125,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• Yearly bonus

Schedule:

• Day shift
• Monday to Friday

Work Location: Hybrid remote in Latham, NY 12110

Salary : $125,000 - $150,000