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Provider Onboarding & Training Specialist

Medical College of Wisconsin
Milwaukee, WI Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/4/2025

Position Description :

Every day, in ways both big and small, the Medical College of Wisconsin (MCW) is impacting lives for the better. MCW ... changemaking for a healthier Wisconsin. In the role of a Provider Onboarding & Training Specialist you will be working in in our Anesthesiology Department.

Purpose

Support the activities for the international physician and assist with the onboarding efforts for the department. Work under the direction of the Associate Department Administrator to partner with and support the international provider engagement through the onboarding process. Participate with the team to facilitate the achievement of international recruitment goals.

Primary Functions

  • Support the department's international program, provider interviews, and onboarding.
  • Organize all logistics related to new international provider orientation, including scheduling, preparing communications and materials, and technology / venue needs.
  • Support our international providers with their board exemption, WI license, work visa, and other areas to help with their successful onboarding to the department.
  • Monitor the effectiveness of onboarding and related programs.
  • Evaluate and assess input from new providers and devise follow-up training to meet their individual needs.
  • Collaborate on the development of program materials, including educational resources, websites, and reports.
  • Maintain and continue to develop provider onboarding checklists.
  • Assist in industry research of best practices related to onboarding, development and engagement of international healthcare providers.
  • Develop and track the progress of measured goals.
  • Develop, conduct, and deliver training for international groups and individuals in connection with FH / MCP goals.

Knowledge - Skills - Abilities

  • Exceptional communication and interpersonal skills is vital; Candidate should have skills in customer service and have experience working with physicians and APPs in a fast-paced environment;
  • Candidate should be a self-starter with the ability to work independently under minimal supervision;
  • Strong sense of ownership, personal accountability and results-driven work ethic;
  • Ability to manage with matrix reporting relationship.
  • Knowledge of computers, electronics, digital media, databases, applications, software, risk management, and information security.
  • Customer support, systems analysis, troubleshooting, problem solving, and listening skills.
  • Preferred Schedule :

    Monday - Friday 8 : 00-5 : 00

    Position Requirements :

    Specifications

    Appropriate experience may be substituted for edcuation on an equivalent basis

    Minimum Required Education : Bachelor's degree

    Minimum Required Experience : 3 years

    Why MCW?

  • Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
  • 403B Retirement Package
  • Competitive Vacation and Paid Holidays offered
  • Tuition Reimbursement
  • Paid Parental Leave
  • Pet Insurance
  • On campus Fitness Facility, offering onsite classes.
  • Additional discounted rates on items such as : Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.
  • For a full list of positions see : www.mcw.edu / careers

    For a brief overview of our benefits see : https : / / www.mcw.edu / departments / human-resources / benefits

    Eastern Wisconsin is a vibrant, diverse metropolitan area. MCW is intent on attracting, developing, and retaining a diverse workforce and faculty body that reflects the community we serve. We value diversity of backgrounds, experience, thought, and perspectives to advance excellence in science and medicine. MCW is a welcoming campus community with a strong culture of collaboration, partnership, and engagement with our surrounding community . For more information, please visit our institutional website at https : / / www.mcw.edu / departments / office-of-diversity-and-inclusion .

    MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination

    The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity / expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

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