Veteran Services Coordinator

Position Description:

Every great life-changing discovery begins the same way-with new knowledge. It can change everything, from a single life to the future of entire communities. That's why academic medicine, and the continuous pursuit of knowledge, is at the center of everything we do at the Medical College of Wisconsin (MCW).

Purpose

As a team member of the Captain John D. Mason Veteran Peer Outreach program; coordinate activities with multi-disciplinary team involved in managing outreach to patients and coordination of patient care including with physicians, psychologists, peer specialists, social workers and emergency/inpatient services.

Primary Functions

• Monitor patient care from initial contact in the community through referral/coordination with outpatient, inpatient and/or emergency medical/psychiatric services to ensure patient progress towards desired outcomes.
• Collaborate daily with peer specialists in the community to maximize quality care.
• Assist peer specialists with patient assessments.
• Communicate plan of care to patients including responding to emails, media posts, telephone messages and facilitating referral to peer specialists, outpatient care and/or emergency/inpatient services.
• Coordinate patient ongoing contact to support follow-up and referral to clinical services.
• Complete program evaluation summaries.
• Facilitate staff meetings and advisory committee meetings.
• Assist with the fiscal management of annual budgets.
• Provide outreach/education services to other professionals as appropriate.

Knowledge - Skills - Abilities

• Knowledge of biology, clinical judgment, medicine, cultural awareness, and consulting.
• Medical documentation, interpersonal, practice-based learning and improvement, empathy, and decision making skills.

Preferred Schedule:

Position Requirements:

Specifications

Appropriate experience may be substituted on equivalent basis

Minimum Qualifications:

• Bachelor's degree
• 3 years of experience

#LI-AC1

Why MCW?

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave
• Pet Insurance
• On campus Fitness Facility, offering onsite classes.
• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

For a full list of positions see: www.mcw.edu/careers

For a brief overview of our benefits see: https://www.mcw.edu/departments/human-resources/benefits

Eastern Wisconsin is a vibrant, diverse metropolitan area. MCW is intent on attracting, developing, and retaining a diverse workforce and faculty body that reflects the community we serve. We value diversity of backgrounds, experience, thought, and perspectives to advance excellence in science and medicine. MCW is a welcoming campus community with a strong culture of collaboration, partnership, and engagement with our surrounding community. For more information, please visit our institutional website at https://www.mcw.edu/departments/office-of-diversity-and-inclusion.

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination
The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

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