What are the responsibilities and job description for the IT Intern position at Medical Device Company?
Job Description
Job Description
Position Title : IT Intern
Department : Information Technology
Location : Onsite / HQ- Pompano, FL.
To work on the IT Helpdesk and provide effective 1st and 2nd line support to staff by investigating and resolving ITissues and assisting in the delivery of an effective and efficient IT support service. The role will include providing general and routine IT support, including diagnosis and fix, undertaking routine maintenance of resources and equipment, support of common software packages used across the business and other general tasks as appropriate under the supervision / instruction of senior staff.
Responsibilities :
- Responding to IT support requests from staff and learners in a professional and timely manner.
- Troubleshooting and resolving hardware and software issues, providing remote or onsite support when necessary.
- Maintaining accurate records of support requests, resolutions, and relevant information in the ticketing system.
- Installing, configuring, and updating software applications and operating systems on workstations.
- Assisting with setting up and configuring new user accounts and devices.
- Supporting with routine maintenance tasks, such as system updates, backups, and system performance monitoring.
- Assisting with troubleshooting network connectivity issues and resolve them promptly.
- Collaborating with the IT Support team to identify and implement improvements to systems and processes.
- Assisting with managing hardware and software inventory, including tracking, and organising IT assets.
- Developing user-friendly documentation and guides for common IT procedures and issues.
- Conducting training sessions for staff and learners on basic IT skills and best practices.
Education Requirements & Previous Experience :
6 months internships. Pay rate : $17-$20 per hour.
Company Description
Curonix is driven by the belief that pain shouldn’t control lives. We’re advancing the future of chronic pain treatment for patients and providers alike through cutting-edge technology solutions.
Company Description
Curonix is driven by the belief that pain shouldn’t control lives. We’re advancing the future of chronic pain treatment for patients and providers alike through cutting-edge technology solutions.
Salary : $17 - $20