What are the responsibilities and job description for the Communications Center Ambulance Dispatcher position at Medical Express Ambulance Service?
Ambulance Communications Center – DispatcherThe Ambulance Dispatcher is responsible for proper deployment of resources and System Status Management. A preferred candidate will have EMS and Communications Center experience. The candidate must also have excellent communication and data entry skills.ESSENTIAL FUNCTIONS :
Appropriate deployment of emergency and non-emergency resources.
Interact with field personnel professionally over the phone and radio.
Receive requests for ambulance transportation.
HIPAA Compliance.
Ability to make decisions consistent with policy and guidelines.
Ability to think logically and quickly during an emergency.
MEDEX OFFERS :
- Competitive wages and benefits including;
Blue Cross & Blue Shield Medical, Dental, and Vision Insurance
Pet Insurance
Disability Insurance through AFLAC
Paid Time Off
Tuition Reimbursement Available
401K with match
Uniform Allowance
Flexible Scheduling
Educational Opportunities & Sponsored Con-Ed
Membership to NAEMT
Supportive & Respectful Environment
QUALIFICATIONS :
Experience in communications and customer service.
Good judgment and remain calm in high-stress situations.
Detail-oriented and able to perform clerical functions.
Must be able to read, write and comprehend the English language.
Communicate effectively, via telephone and radio to obtain and provide relevant information.
LOCATIONS :
This position is located in Skokie, IL
EDUCATION, LICENSURE & CERTIFICATIONS :
High School graduate or General Equivalency Diploma (GED).
OTHER REQUIREMENTS :
Licensed EMT, EMD, or experienced EMS Dispatch (preferred).
MedEx is an Equal Opportunity / Affirmative Action EmployerAll qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.We want all interested and qualified candidates to apply for employment opportunities. If you are a U.S. applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at 847-673-6333 or email info@medexambulance.com. Please indicate the specifics of the assistance needed. This option is reserved only for individuals with disabilities that are unable to use the online tools and is not intended for other purposes.
