What are the responsibilities and job description for the Front Desk Associate position at Medical Group of New Jersey-Sussex Cardiology?
Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to handle various tasks efficiently in a fast-paced medical office.
Duties
- Handle patient inquiries, requests, and complaints with professionalism and courtesy.
- Manage appointments, cancellations, and modifications
- Maintain the front desk area in an organized and welcoming manner.
- Process payments and ensure all transactions are completed accurately.
Skills
- Strong customer service skills with a focus on guest satisfaction.
- Familiarity with phone systems and excellent phone etiquette for handling inquiries efficiently.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
Ability to Commute:
- Newton, New Jersey (Required)
Ability to Relocate:
- Newton, New Jersey: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $21