What are the responsibilities and job description for the Technical Support Specialist, Interoperability position at Medical Information Technology, Inc.?
Job Type
Full-time
Description
Technical Support Specialists, Interoperability are responsible for implementing, updating, and supporting MEDITECH customers and the various interfaces we use to send and receive administrative and clinical data to and from other vendor systems. As a member of our Client Services team, your job would involve :
- Troubleshooting, researching, and solving interface problems and customer issues
- Communicating effectively with industry vendors in a wide range of areas
- Diagnosing and documenting interface problems and probable causes
- Communicating with programming staff to identify, test, and implement solutions
- Training new customers on various interface products to ensure project deadlines are met
- Keeping up to date on latest industry standards for communicating healthcare information
- Serving as a project manager for defining, documenting, developing, testing, and delivering an integration solution for various interoperability projects with our customer base
- Tracking and documenting related milestones in regards to billable projects as part of the project management process.
Requirements
Hiring salary range : $52,800 - $63,000 per year.
Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law.
MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays.
This is a hybrid role which includes a blend of in-office and remote work as designated by the management team.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.
Salary : $52,800 - $63,000
