What are the responsibilities and job description for the Call Center Admin position at Medical Network of Alaska?
Division: Capstone Family Physicians a division of Medical Network of Alaska
Medical Network of Alaska delivers leadership, support, and guidance to healthcare facilities of all sizes across multiple specialists with the primary goal of providing accessibility, value, and quality medical administrative support services.
Schedule: Mon,Tues, Thurs, Friday : 1:00pm to 5:00pm and Wednesday: 8:00am 4:00pm
What You’ll Do:
Responsible for day-to-day operations of the front desk, including both check-in and check-out.
- Answers and responds to incoming calls and triages and distributes calls as needed.
- Receives payment and records receipts for services.
- Maintain confidentiality of all doctors, staff, and patient information.
- Schedule appointments between doctors and patients.
- Assist patients with completing necessary documentation.
- Faxing, scanning, filing and mailing documentation.
- Answer patient questions and assist when necessary.
What You Need For This Job:
- High School Diploma or general education degree (GED)
- One to three months related experience and/or training; or equivalent combinations of education and experience.
- Must reside in or near Wasilla, Alaska.
- Have general knowledge of EMR software and Outlook Programs
- Ability to read and interpret documents such as safety rules, operations and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of the organization.
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Ability to regularly stand, walk, use hands, or feel and talk and hear. Ability to occasionally sit, reach with hands and arms; stoop; kneel; crouch, or crawl.
- Ability to lift and/or move up to 50 lbs.
- Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.
Reasonable accommodations may be made to enable individuals with a disability to perform essential functions.
What You’ll Love About Us:
- Great Company Culture.
- Make an impact. We are about your individuality by giving you the freedom to grow and create within the company.
- Rest and Relaxation. 15 days of paid time off, and six paid holidays.
- Health Benefits. Medical with MODA, HSA options, dental, and vision. Short/long-term disability. Gym Membership.
- Prepare for the future. 401(k) with a generous company match, access to a personal financial planner, and life insurance with $25,000 provided.
- Healthy Working Environment. Operate in an environment that is safe, empowering, and satisfying.
Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check and drug screen before official employment.
Medical Network of Alaska, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Salary : $18 - $20
