Clinical Receptionist

Job Summary

We are seeking a reliable, organized, and professional Front Desk / Medical Receptionist to join our team in a combined Internal Medicine and Medspa office located in Allen, TX. This position is the face of our practice and plays a vital role in ensuring a positive experience for every patient and client.

Medical or Medspa experience is preferred, but not required. Training will be provided for the right candidate.

Responsibilities

• Greet and check in patients and visitors in a friendly, professional manner
• Register new patients and update electronic medical records
• Schedule and confirm appointments; manage appointment calendar
• Answer phones, direct calls, and take accurate messages
• Collect co-pays and process payments
• Verify insurance information and update patient files
• Maintain HIPAA compliance and patient confidentiality
• Communicate effectively with patients, families, providers, and insurance companies
• Support clinical team to ensure efficient patient flow

Back Office Support (as needed):

• Take vitals and assist with basic patient care
• Perform EKGs
• Draw blood and administer injections (phlebotomy experience preferred)

Social Media Management:

• Assist with creating and posting content for the Medspa’s social media platforms
• Help capture photos or videos of services (as permitted)
• Engage with followers and respond to basic online inquiries
• Brainstorm promotional ideas and help coordinate events or specials

Qualifications:

• Previous experience in a medical office or medspa is strongly preferred
• Experience with phlebotomy, EKGs, and injections is a plus
• Strong communication and multitasking skills
• Proficient with phones, office equipment, and EMR systems
• Knowledge of medical terminology and insurance processes
• Ability to stay professional and composed in high-pressure situations
• Understanding of HIPAA regulations

Join a collaborative team dedicated to delivering excellent patient care. If you're dependable, detail-oriented, and passionate about healthcare and wellness, we'd love to meet you!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• On-the-job training

Medical Specialty:

• Internal Medicine
• Primary Care

Schedule:

• Monday to Friday

Ability to Commute:

• Allen, TX 75013 (Required)

Ability to Relocate:

• Allen, TX 75013: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $20