Insurance Verification Coordinator

Job Summary

The Pre-Authorization/Insurance Verification Coordinator will complete authorizations and referrals for all medical services and monitor the schedule for our add-on patients, ensuring there are no conflicts and that we have the prior authorization we need to move forward with their appointment or procedure. This position will report to the Practice Administrator.

Specific Duties/Responsibilities

· Update insurance information for new and existing patients.

· Verify insurance information for new patients and referrals.

· Call to obtain pre-authorization for recommended services and procedures.

· Explain to patients what their financial responsibilities will be.

· Check balances and assist with patient collection.

· Inform relevant clinical staff about pre-authorization denials.

· Answer questions related to billing and insurance.

· Complete FMLA/Disability forms.

· Medical Records.

· Perform various other duties as assigned or needed by Practice Administrator.

Back up for front desk with following duties:

· Greet patients.

· Register patients according to established protocols.

· Assist patients to complete all necessary forms and documentation including medical insurance.

· Ensure patient information is accurate including billing information.

· Inform patients of medical office procedures and policy.

· Maintain and manage patient records.

· Move patients through appointments as scheduled.

· Answer incoming calls and deal with inquiries.

· Transfer calls as required.

· Schedule patient appointments.

· Collect co-pays and payments.

· Balance cash box daily.

· Send patient recalls.

· Obtain external medical reports as required by medical professionals.

· Ensure reception area is well maintained, neat and clean.

· Safeguard patient privacy and confidentiality.

· Perform various other duties as assigned or needed by Practice Administrator.

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 36 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $16