MA/Receptionist

Job Description: Medical Assistant and Front Desk Specialist (Dual Role)

Podiatry Office

The Medical Assistant and Front Desk Specialist provides essential clinical and administrative support in a podiatry practice. This dual-role position is integral to maintaining seamless operations by assisting the physician with in-office procedures while managing front desk responsibilities such as scheduling, data entry, and patient record maintenance.

Required Skills and Experience

• High School Diploma or GED equivalent

• At least 6 months of customer service experience

• Previous healthcare experience preferred (podiatry experience is a plus)

• Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes, and ICD codes, preferred

• Proficiency in Microsoft Office (Word, Excel) and Google Workspace

• Strong organizational, multitasking, and communication skills

• Team-oriented mindset with flexibility and a willingness to learn

• Ability to work in a fast-paced environment with attention to detail and professionalism

• Familiarity with HIPAA compliance and patient confidentiality standards

• Ability to exercise discretion, good judgment, and provide excellent customer service

Essential Responsibilities

Clinical Duties:

• Greet patients and prepare them for podiatric exams or treatments

• Assist with minor in-office procedures (e.g., nail care, wart treatment, injections)

• Perform digital X-rays and radiography

• Set up and clean exam rooms, surgical instruments, and equipment

• Manage and dispense DME supplies (e.g., diabetic shoes, inserts)

• Collect patient vitals, update medical histories, and document notes in EMR

• Prepare lab specimens and coordinate lab pickups

• Assist with post-operative care, dressing changes, and patient follow-ups

Front Desk Duties:

• Answer incoming calls, schedule appointments, and handle inquiries

• Verify insurance eligibility and obtain necessary authorizations

• Collect payments for copays, deductibles, and outstanding balances

• Maintain and update patient records through data entry, scanning, and filing

• Reconcile daily transactions and prepare end-of-day reports

• Manage provider schedules and coordinate with patients for follow-ups

Physical Requirements

• Ability to sit, stand, bend, or kneel for extended periods

• Must lift up to 50 lbs and carry objects up to 25 lbs occasionally

• Repetitive hand motions, including typing and reaching overhead

• Exposure to bloodborne pathogens, cleaning solutions, and chemicals

• Specific vision abilities include depth perception, peripheral vision, and focus adjustment.

Equal Opportunity Employer

We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, disability, or veteran

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Job Types: Full-time, Part-time

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Dermatology
• Orthopedics
• Podiatry
• Primary Care
• Sports Medicine
• Surgery

Schedule:

• Monday to Friday

Ability to Commute:

• Sarasota, FL 34233 (Required)

Ability to Relocate:

• Sarasota, FL 34233: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $23