Medical / Healthcare Office Manager

Job Description

Job Description

Responsibilities :

• Oversee the daily operations of the medical practice, ensuring efficiency and effectiveness across all departments.
• Manage staff schedules, including medical, administrative, and support teams.
• Handle patient inquiries, complaints, and concerns with a focus on excellent customer service.
• Implement and maintain medical office policies, procedures, and protocols.
• Ensure compliance with healthcare regulations and standards, including HIPAA and OSHA guidelines.
• Oversee financial management, including Quickbooks budgeting, billing, and ADP payroll.
• Coordinate with external vendors, insurance companies, and healthcare providers.
• Manage patient flow and appointment scheduling to optimize productivity.
• Lead recruitment, onboarding, and ongoing training for new staff members.
• Prepare reports for leadership, track key performance indicators, and suggest improvements to enhance practice efficiency.
• Manage inventory of medical supplies and office equipment.

Requirements :

• Proven experience as a Medical Office Manager
• Strong knowledge of medical office operations and healthcare industry regulations.
• Exceptional leadership, communication, and interpersonal skills.
• Proficiency in medical office software and electronic health records (EHR) systems, Athena (preferred)
• Strong organizational and time-management skills, with the ability to multitask effectively.
• Ability to work independently and collaboratively in a team-oriented environment.
• A background in financial management, including experience with Quickbooks, medical billing & coding, ADP payroll, patient aging / collections, daily deposits and office budgeting.
• Associates or Bachelors degree in healthcare management, business administration or related field required.